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Cloud Solution Architect

2 weeks ago

Auckland City, New Zealand Microsoft Full time

You may have heard we’re going through a transformation here at Microsoft. It's an unprecedented shift in our culture, the way we do business and our approach to the world. At the heart of that is hiring people have a desire to succeed, a passion to innovate and an insatiable appetite to learn. If that sounds like you, read on, this may be just the place for you.

Microsoft aspires to help our customers achieve their own digital transformation, demonstrating the power of Microsoft Cloud solutions and services. To this end, Microsoft has invested in a dedicated Customer Success team that will help Microsoft customers successfully adopt Microsoft Cloud solution and services.

We are looking for a Cloud Solution Architect for Infrastructure to drive high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft field. This is a customer facing role, responsible for providing end-to-end technical guidance and expertise.

**Responsibilities**:
**Customer Success = Microsoft Success.**

**Key responsibilities include**:
Understand customers' overall cloud portfolio, IT and business priorities, and success measures to design implementation architectures and scalable cloud solutions leveraging expertise in cloud infrastructure solutions (Windows and Linux IaaS, SAP, VMware, BCDR, Security, Management, Storage, Networking, OSS, HPC, containers and Infra as a code technologies).
Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform.
- Ensure all solutions leverage the design and operations guidance according to the Well-Architected framework across all pillars, including performance efficiency, security, operational excellence, reliability, and cost optimization
- Run Architectural Design Sessions to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production. Use CAF Landing Zones to rapidly prototype and deliver proof-of-concepts that accelerate production deployment
- Develop deep relationships with key customer IT decision makers who drive long-term cloud adoption within their company to enable them to be cloud advocates
- Be the Voice of the Customer; Share insights and best practices, and connect with Engineering teams to remove blockers
- Troubleshoot technical issues to prove the value of implementation of Azure technologies
- Assess the customer knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners - Collaborate with others in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform
- Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community. Be an Azure Platform evangelist with customers, partners and external communities.
- Build and grow developer communities by driving activities including OpenHacks, Workshops

**Qualifications**:**
Experiences Required - Education, Key Experiences, Knowledge and Skills**:
**Professional**
- Professional Experience. 5+ years of success in consultative/complex technical sales and deployment projects, architecture, design, implementation, and/or support of Cloud and/or hybrid computing environments**Required**
- Relationship Building. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects. **Required**
- Problem Solving. Ability to solve customer problems through cloud technologies **Required**
- Collaboration and Communication. Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, Administrators and Developers) **Required**
**Technical**
- Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
- Experience with management of cloud infrastructure solutions (i.e. Windows and Linux IaaS, SAP, VMware, BCDR, Security, Management, Storage, Networking, OSS, containers, HPC, and Infra as a code technologies)
- Experience with Identity/Security (Azure): Identity, Security Architecture, Security Management and Network Security
Experience with scalable architectures using Azure App Service, API management, serverless technologies, container orchestration (e.g. Kubernetes, Cloud Foundry etc.), API management, microse