Shop Assistant

1 day ago

Manukau City, New Zealand The cheesecake shop Manukau Full time

1**. Shop Assistant**
- Employed for the principal purpose of performing customer service duties in the front of shop. May undertake

some decorating duties;
- Perform shop set-up procedures and end-of-day procedures, including stock take;
- Cleaning and maintain inside of showcase, including fine-tune the showcase e.g. labels, garnish fresh products.

Replace products in showcase, as they become dry/maintain quality all day. Additionally, rotate showcase

products in accordance with the Showcase Stock Rotation procedure (see store sign);
- Maintain supply of free samples. Ensure music is on / not too loud / soft;
- Cleaning as directed and/or as detailed in the New Employee Induction Training Guide;
- Date all products according to TCS standards;
- Remove empty wires from Cool room and stock up the Cool room as levels become low;
- Make Pavlova cream and decorate Pavlovas;
- Make boxes (small and large);
- Prepare orders. Cut and garnish products;
- Perform cash register procedures / transactions;
- Customer service - follow “Recipe for Customer Care” manual;
- Perform phone answering procedures in accordance with “Telephone Techniques” sign;
- Follow and maintain TCS uniform guidelines and ensure high standards of personal hygiene and sanitation;
- Maintain Food Safety Plan and Occupational Health & Safety Reports. Identify and report possible safety

hazards;
- Follow Procedures and Operations Manuals. Attend training sessions; and
- Any other tasks reasonably required and as directed.

Pay: $23.50 - $25.00 per hour

Schedule:

- 8 hour shift
- Rotating roster

Work Location: In person

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