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Casual Referral Administrator, North Shore Hospital
2 weeks ago
**Referral Administrator**:
- **North Shore Hospital**:
- **Casual positions available (non-guaranteed hours, working as and when required based on your availability)**
***
**About the Role**
We are seeking highly motivated administrators to join our friendly and supportive Patient Service Centre team at North Shore Hospital.
The purpose of this role is to provide efficient and correct processing of all referrals received for the medical/ surgical specialties, and ensuring these are waitlisted and managed in accordance with the Ministry of Health and Te Whatu Ora - Waitematā guidelines. This includes internal and external referrals for both North Shore and Waitākere Hospitals.
**About You**
As the first point of contact for our patients, it is essential that you have a good command of the English language (_both written and verbal) _and promote a professional image whilst providing excellent customer service.
Your empathetic nature coupled with your desire to help those around you will quickly see you succeed in this role. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.
- Outstanding administration and telephonic skills
- Accurate computer and data entry skills
- Interactive Team Player
- Self-motivated
- Strong customer focus
- Process and procedure orientated
- Flexibility and willingness to work with changing priorities are essential
- Great interpersonal skills with a strong command of the English language
To view a copy of the position description, please click here.
- This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 3C._
**Job reference: WDHB18356**
**Closing date: 14 October 2024
