Guarding Services Coordinator

2 weeks ago

Waikato, New Zealand Red Badge Security Full time

**What’s on offer?**
- Competitive salary and weekly pay
- Discounts at multiple retail, health & wellbeing, entertainment, food & beverages and many other industries.
- Career progression
- Free parking on premise and many more

**About Us**

We are 100% New Zealand owned, Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions.

**About the Role**
- Be the first point of contact with our frontline staff - including communications around unforeseen absences & general work-related queries
- Scheduling staff rosters, both for future requirements & at short notice, to meet client requirements
- Use of specialist workforce & rostering software
- Motivate, engage and develop our Red Security frontline teams, ensuring standard processes are being followed by all staff members
- Ensure accurate service delivery by the team to our clients and monitor contract KPIs
- Ensure you are a visible frontline support network to our team and regularly visit client sites delivering service excellence
- Bring a level of forward-thinking and initiative towards identifying and solving issues before they become more significant problems
- Ensure you are a positive leader within the Red Badge Team to maintain our status as New Zealand’s premier customer service-focused security and events business
- Constructively challenge current thinking and practice, offering new ideas, alternatives or improvements to existing products, services and approaches.

**About you**
- Previous track record in coordinating staff, logistics, production planning or supply chain - is preferred but not essential
- Some experience in a security &/ or similar industry is advantageous.
- Have a Green COA Security License is desirable however, we can help you obtain one
- Full clean New Zealand driving license.
- Excellent innovative problem-solving and critical thinking skills with good leadership to develop solutions quickly.
- Highly adaptable and have the ability to handle pressure in a fast-paced environment.
- Good communication skills and an ability to enforce expectations with staff and lead them in the right direction.
- **_Work flexibility - this is not your usual 9 - 5 job - you must be available to work weekends as rostered, within the hours between 0700-1900._**

Applicants for this position should have NZ residency or a valid NZ work visa.
- we would love to hear from you

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