Current jobs related to Cloud Support Engineer - Auckland City - Amazon Web Services New Zealand Limited

  • Cloud Support Engineer

    5 days ago

    Auckland City, New Zealand Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home. We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team. Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We...

  • Cloud Support Engineer

    7 days ago

    Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

    Experience with System Administration and troubleshooting in Linux and / or Windows - Experience with Networking and troubleshooting - Experience in secure corporate access and communications including protection from attacks and vulnerabilities - Understanding of Identity and Access Management, Cryptography, Security monitoring and reporting AWS Sales,...

  • Cloud Support Engineer

    2 weeks ago

    Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

    Administration experience with (1) of the following Database engines (SQL Server \ MySQL \ MariaDB \ Amazon Aurora) - Experience with System Administration in Linux (Ubuntu, CentOS, RedHat) and / or Microsoft Windows Server and related services (Active Directory) - Experience with Networking and troubleshooting (TCP/IP, DNS, routing,, firewalls or...

  • Cloud Support Engineer

    5 days ago

    Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

    Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position - Understanding of Cloud Computing concepts - Experience in a customer support environment - Experience analyzing, troubleshooting, and providing solutions...

  • Cloud Engineer

    1 day ago

    Auckland City, New Zealand Datacom Full time

    About the role Do you have a passion for making a difference by turning the imaginable into reality? Are you interested in enabling Aotearoa to the thrive and shape the future? Our cloud engineers are doing just that providing solutioning and implementation expertise in cloud adoption and innovation. As a cloud engineer you’ll lead out developing,...

  • Cloud Support Engineer

    5 days ago

    Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

    Experience in enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, Windows server, Federation). - Knowledge of Windows troubleshooting tools (Event viewer, Task manager, Windows Sysinternals, perfmon). - Experience in Networking and troubleshooting (TCP/IP, DNS, routing, firewalls, or LAN/WAN). ABOUT US AWS...

  • Principal Engineer

    2 weeks ago

    Auckland City, New Zealand ASB Bank Full time

    Principal Engineer - Cloud At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. Our products don't just serve ads or stream movies - they underpin our economy and touch people's lives. The Engineering Practice led by our Chief...

  • Cloud & Systems Engineer

    2 weeks ago

    Auckland City, New Zealand Sandfield Full time

    **About Sandfield**: Sandfield is a leading, Kiwi-owned, software business that prides itself on not just being a conventional tech company. Our work facilitates high-performance supply chains for the likes of Mainfreight, Qube and HWR Richardsons and keeps millions of orders and data points flowing for Foodstuffs. It also manages business finances for Team...

  • Cloud Engineer

    5 days ago

    Auckland, Auckland, New Zealand AoFrio Ltd Full time NZ$100,000 - NZ$150,000 per year

    Join AoFrio as a Cloud EngineerHelp shape AoFrio's cloud infrastructure and platform engineering by designing and deploying scalable, secure solutions across global environments. As our Cloud Engineer, you'll collaborate with cross-functional teams, lead automation efforts, and ensure our cloud systems are resilient, compliant, and future-ready by connecting...

  • Cloud Support Engineer

    1 week ago

    Auckland City, New Zealand Amazon Web Services NZL Ltd Full time

    The Database role supports our services that focus on Databases technologies, including Amazon Aurora, DynamoDB, Redshift, Athena, as well as AWS Database Migration Service, Data Pipeline, Glue and more. - Advanced administration experience with (1) of the following Database engines: MySQL / Oracle / PostgreSQL / MariaDB / SQL Server / Amazon Aurora -...

Cloud Support Engineer

2 weeks ago

Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

Knowledge and experience in administration and troubleshooting across DevOps/Deployment, Orchestration Management, Containerization, Configuration Management.
- Knowledge and experience in Continuous Integration Technology (eg. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).
- Knowledge and experience in troubleshooting Linux or Windows issues on servers
- Certificate, Diploma or Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position

If you fit the description, you might be the person we are looking for We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

WHAT CAN YOU EXPECT FROM A LIFE AT AWS?

Every day will bring new and exciting challenges on the job while you:
Learn and use ground breaking technologies.

Interact with leading engineers around the world.

Partner with AWS teams to help reproduce and resolve customer issues.

Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.

Drive customer communication during critical events.

Drive projects that improve support-related processes and our customers’ technical support experience.

Write tutorials, how-to videos, and other technical articles for the developer community.

Work on critical, highly complex customer problems that may span multiple AWS services.

WHY AWS SUPPORT ENGINEERING?

First and foremost this is a customer support role - in The Cloud.

Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.

**Career development**: We promote advancement opportunities across the organization to help you meet your career goals.

**Training**: We have training programs to help you develop the skills required to be successful in your role.

ROLE DESCRIPTION

This role supports our services that focus on enabling Container Deployments on AWS with services such as AWS Elastic Container Service (ECS), Elastic Kubernetes Service (EKS) and AWS Batch.

Want to know what’s it like to be a Support Engineer at AWS? Take a look

What if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.

Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Auckland, NZL | Wellington, NZL
- Experience in Web and Application Server technologies including deployment and troubleshooting (eg. Apache HTTPD, Apache Tomcat, Nginx, IIS).
- Experience in scripting or development using Python, Node.js/JavaScript, PowerShell, Golang or Bash.
- Knowledge and experience in networking including troubleshooting, HTTPS/TLS, iptables, packet capture analysis
- Experience with Kubernetes container orchestration engines (eg. Docker Swarm) and containerization technologies (eg. Docker, Podman, Containerd)
- Understand the concepts of high availability and scalable system design