Customer Manager

1 day ago

Christchurch, New Zealand New Zealand Trade and Enterprise Full time

**This role is based in Christchurch**

**Who we are**

At Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) we use our extensive knowledge and global networks to help Kiwi businesses turn their global ambitions into reality. By supporting New Zealand businesses, we boost New Zealand's economy and reputation. NZTE helps to share what is special about New Zealand with the rest of the world whilst fulfilling our purpose - to grow New Zealand companies internationally, bigger, better, faster, for the good of New Zealand.

Our **Export Customers Team** is on an exciting journey to deliver greater impact for our export customers. We’re looking for a passionate, customer-focused professional to join our Christchurch team as a **Customer Manager**, with a focus on the **Tech** sector. At NZTE, you’ll be part of a purpose-driven organisation that values innovation, collaboration, and impact. You’ll have the freedom to work flexibly, think boldly, and make a real difference for New Zealand businesses on the world stage.

**What you’ll be doing**:
As Customer Manager, you’ll be at the forefront of helping New Zealand businesses grow internationally.

Your key responsibilities will include:

- Building strong, trusted partnerships with customers (tech, services and manufacturing exporters),
- Gaining deep insight into their business models, challenges, and international ambitions,
- Co-developing tailored work programmes to help them achieve their goals,
- Connecting customers with the right experts and global networks,
- Collaborating with NZTE colleagues across New Zealand and around the world.

This is a dynamic role where your commercial expertise, creativity, curiosity and passion for New Zealand’s success will be highly valued.

**What you'll need to be successful**:
We are looking for a commercially savvy leader with a strong background in the Tech sector and a passion for helping New Zealand businesses thrive globally.

You’ll also bring:

- Proven experience in export sales or international business growth,
- Deep understanding of tech ecosystems and business models,
- Strong relationship-building and influencing skills,
- Excellent interpersonal communication skills, with the ability to engage confidently and credibly with stakeholders at all levels,
- Confidence in navigating strategic conversations and leveraging networks,
- A collaborative, team-oriented mindset with a focus on impact,
- The ability to prioritise effectively and deliver results at pace,
- Curiosity, energy, and empathy to challenge and support customers in equal measure.

**What's next**:
For more information about the role, please review the PD here: Customer_Manager_-_PD. If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you.

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