Store Manager

Burger Fuel, founded in 1995, is a globally recognized gourmet burger brand that originated in New Zealand. Committed to delivering fresh, high-quality ingredients and bold Flavors, we take pride in our unique approach to crafting exceptional burgers. Our passion for excellence and dedication to customer satisfaction define Burger Fuel's identity, making us a preferred choice for burger enthusiasts worldwide.

We are looking for an experienced individual for the position of Store Manager to manage overall operations of our store and take the business to next level.

**You will be**:

- Ensuring that high level of customer service is always delivered.
- Responsible for providing optimum results.
- Responsible for managing store operations.

**You must**:

- Possess a minimum of one year of managerial or supervisory experience, preferably in a retail or hospitality setting, OR hold a qualification at least at Level 5 in business, commerce, retail, or hospitality management.
- Demonstrate excellent communication skills.
- Exhibit strong organizational abilities coupled with effective time management.
- Showcase a motivation to deliver exceptional customer service and care.
- Display honesty, enthusiasm, and maintain a positive and mature attitude.
- Be available to work on weekends and public holidays as needed.

**You will be responsible for**:
**Financial Management**:

- Develop and manage budgets, initiate purchase orders, and oversee adherence to budgetary constraints.
- Execute product promotions and specials to enhance sales, ensuring timely sale of perishable items to minimize wastage.

**Inventory and Supplier Management**:

- Monitor and control stock levels, placing orders as necessary, and inspecting incoming stock.
- Identify and engage with optimal suppliers for each product category, cultivating and maintaining strong working relationships.
- Manage trade accounts, expand partnerships, and determine product mix and service standards.
- Employ effective display methods to ensure continuous visibility of available stock.

**Financial Transactions**:

- Conduct and oversee financial transactions, including cash handling, summarizing daily sales, entering invoices into the system, and managing payment lists.
- Facilitate the issuance of receipts, funds, and the redemption of coupons and vouchers, maintaining accurate transaction records.

**Financial Planning and Analysis**:

- Analyze sales and profit ratios, contributing insights to decision-making processes.
- Maintain the payroll register, ensuring timely and accurate payments to employees, including PAYEE calculations and IRD compliance.

**Marketing and Advertisement**:

- Develop and implement purchasing and marketing policies.
- Execute advertising and promotional activities, offering bulk discounts and cross-selling products to drive sales.
- Initiate sales referrals, introduce new product lines, and ensure effective marketing strategies.

**Legal and Compliance**:

- Ensure the store adheres to legal requirements related to health, safety, cleanliness, and other regulatory compliances at all times.

**Human Resource Management**:

- Lead recruitment and selection processes, providing training to new and existing staff.
- Monitor staff efficiency, safety, and awareness of hazards, providing relevant training as needed.
- Manage rostering based on staff availability and pertinent information.

**Customer Service**:

- Directly engage in selling items, assist customers throughout the purchasing process, and address customer complaints efficiently to ensure overall satisfaction.

**Operational Excellence**:

- Contribute to strategic plans, implement action plans, and uphold production, productivity, quality, and customer service standards.
- Identify trends, propose system improvements, and facilitate operational change as needed.

**Administrative Responsibilities**:

- Manage administrative requirements and serve as a representative of the business when necessary.

**Store Management**:

- Uphold high standards of service and store cleanliness.
- Assume full responsibility for the overall functioning of the store.
- Undertake additional tasks as required.

Pay Rate: $32 per hour.

Minimum hours per week - 30

Location of Work - Wellington Region

**Job Types**: Full-time, Permanent

Pay: $32.00 per hour