Client Sales Consultant

4 days ago

Napier, New Zealand EC Credit Control Full time

EC Credit Control has been helping our clients get paid since 1989. We are a specialist credit management agency and work hard to improve businesses' cash flow.

**Who would suit this role?**

If you enjoy helping people solve problems, have great composure, and can remain calm under pressure then this may be a suitable role for you. We’re looking for organised and attentive problem solvers that can put our customers first.

**What does this role entail?**

This is a sales role tasked with protecting as many businesses as we can. It is primarily focused on working with small and medium businesses across New Zealand to help ensure that they get paid and therefore have healthy cash flow - our overall purpose is to improve their financial wellbeing.

We generate a steady stream of inbound leads for you to convert, we have a large database of current clients and an even larger database of data to draw on - you will have no shortage of businesses to talk to

Your time will mostly be spent on the phone or in online/virtual meetings talking to business owners about how we can help them by integrating our products and services into their operations. You will work with them from making initial contact to nurturing, selling, implementing and ongoing client management.

Your responsibilities will include:

- Contacting leads, scheduling, and executing online discovery meetings.
- Identifying suitable solutions.
- Presenting findings to clients and outlining benefits.
- Working with existing clients to ensure their needs are continuing to be met.
- Provide exceptional customer service to ensure client satisfaction.

This is a 40 hour per week role based in our Napier CBD office, working 8:30am to 5pm, Monday to Friday. This role has a base salary and a commission component.

**What do we need from you?**
- Customer service or finance background beneficial, but not essential
- Proficiency in computer and basic data entry skills
- Legal eligibility to work in NZ as per NZ Immigration requirements
- Ability to build rapport over the phone and via video calls
- A great attitude - you'll have tonnes of patience and positive vibes for our customers
- Previous experience in insurance, real estate or similar industries would be beneficial

**Our benefits**

We have extensive benefits for all our employees including:

- Annual salary reviews
- Fantastic training & development opportunities
- Life Insurance and free Will
- A half day off on your birthday and work anniversary
- Fantastic employee referral program where you can be reward $1,000 for successfully referring a friend
- Company bonus program
- Free flu vaccinations
- A central office location surrounded with cafes and restaurants & bars

Watch the video below to check out what our people have to say about why they love working for us **Click Here**

If you are looking for change and a new challenge, with the chance to work with some great people, we would love to hear from you. If you don’t take the first step, you’ll never take the second

EC Credit Control is an equal opportunities employer who embraces diversity in the workplace.

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