Credit Assessment Officer
3 days ago
This position exists to determine the credit worthiness of customers and provide the HEX Retail Team with appropriate and clear credit decisions for potential new customer sign-ups and all other credit-related assessment duties relating to the HEX customer database. Highly effective communication with customers, the retail team and credit teams are crucial as is the adherence to all internal policies and external regulations, related to lending and associated documentation.
This full-time position is responsible for providing credit assessments for potential and existing customers. This is a specialized role in managing credit risk to the business.
**Requirements**:
- Assessing potential new customers credit ratings and approving Purchase Limits in alignment with
credit scoring systems, internal policies and external regulations
provided, and that this is correctly stored for future reference.
- Completing accurate documentation relating to new customer sign up
- Providing advice to other functions around credit risk of specific customers
- Consult with customers to resolve complaints and verify financial and credit transactions
- Contribute to Process Improvement to enhance customer experience and reduce credit risk.
Ensure credit lending “rules” are applied consistently
- To provide an active and positive influence with our internal and external customers and
stakeholder
**To be successful in this role**:
- Lending or collection experience
- Call Centre experience
- Competent use of CRM and Microsoft Office
- Working knowledge of regulations - CCCFA and AML
- Financial / budgeting literacy
This position exists to determine the credit worthiness of customers and provide the HDL Retail Team
with appropriate and clear credit decisions for potential new customer sign ups and all other credit
related assessment duties relating to the HDL customer database. Highly effective communication
with customers, the retail team and credit teams is crucial as is the adherence to all internal policies
and external regulation related to lending and associated documentation.
**Benefits**:
- A competitive salary
- Free car park
- Great location
- A fun, dynamic environment
All applicants must undergo a Ministry of Justice check and also pass a Credit check.
If this is the role for you, then we want to hear from you
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