Kaitaupua Mauri Ora Coordinator

5 days ago

Kelburn, New Zealand Victoria University of Wellington Full time

Have you worked in front-line reception work in a medical, counselling, or similar customer focused environment?
- Do you have experience in administration work, work processes, records and information management?
- Are you competent with windows-based computer packages including Microsoft Office?

**Kōrero mō te tūranga - About the role**

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Mauri Ora Coordinator to undertake administration work within our Support Team on a permanent, full-time basis. Our busy team supports the University’s Mauri Ora - Student Health and Counselling services.

Key responsibilities:

- Mauri Ora’s customer student facing reception is operated efficiently with a welcoming and professional manner. This includes reception duties and phone answering in a medical environment.
- Student information is gathered accurately at every opportunity and records are updated and maintained.
- Assisting with data and information analysis and processing.
- Undertaking the financial administration tasks associated with student appointments.
- Undertake a range of other administrative tasks as required and provide support to key projects from time to time, including quality and improvement initiatives.

**Ō pūmanawa - About you**

You will have a customer service mindset and administrative skills with a desire to learn. You will have a bubbly personality, and excellent communication skills with an ability to work with and empathise with a student population with a keen attention to detail. You will have the ability to remain calm under pressure and thrive in a dynamic and fast paced environment. You will be a proficient and confident user of technology.

This role is busy and challenging at times but also extremely rewarding and interesting for the individual with the right temperament. A good sense of humour will go a long way.

Key requirements:

- Outstanding customer relationship management experience and proven experience in front-line reception work in a medical, counselling, or similar customer focused environment.
- Proven experience in administration work, work processes, records and information management.
- Proven experience with windows-based computer packages including Microsoft Office.
- Proven experience with general office procedures and equipment (e.g., photocopier, fax, phones, filing systems).
- Strong written and verbal communication skills.
- Experience in working effectively in a multicultural environment.

Please also note, this role requires safety checking through the police vetting system under the Vulnerable Children Act 2014.

**Close date for vacancy**:05 August 2025.

**Ētahi kōrero hai āwhina i a koe - Why you should join our team**

Our team is fast paced, likes sharing ideas, and working in a collaborative style. The team also takes pride in providing a friendly, collegial, and supportive working environment fostering a sense of community, inclusion, and belonging and offers learning & development opportunities, including programs for Te Reo Māori.

This is a fantastic opportunity for someone who wants to develop their administrative skills in a medical, counselling, or similar customer focused environment.

  • Kaitaupua | Mauri Ora Coordinator

    1 week ago

    Kelburn, New Zealand Victoria University of Wellington Full time NZ$60,000 - NZ$72,000 per year

    Are you looking for a fixed-term, part-time opportunity?Do you have excellent communication skills and experience working in a multicultural environment?Can you demonstrate experience in outstanding customer relationship management and front-line reception work?Kōrero mō te tūranga - About the role Te Herenga Waka - Victoria University of Wellington is...

  • Kaitaupua | Mauri Ora Coordinator

    1 week ago

    Kelburn, Wellington, New Zealand Victoria University of Wellington Full time NZ$50,000 - NZ$70,000 per year

    DescriptionAre you looking for a fixed-term, part-time opportunity?Do you have excellent communication skills and experience working in a multicultural environment?Can you demonstrate experience in outstanding customer relationship management and front-line reception work?Kōrero mō te tūranga - About the roleTe Herenga Waka - Victoria University of...

  • Peer Support Coordinator

    3 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Can you maintain confidentiality and personal boundaries? - Do you have working knowledge of the external mental health support services available? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of Wellington is currently recruiting a Kaitaupua Hoa Tautoko - Peer Support Coordinator to join the Manawa Ora - Student...

  • Operations Administrator

    2 weeks ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Do you have outstanding people and communication skills including the ability to adjust to different audiences? - Have you got experience in administrative and project management work within a high demand service environment? - Are you an organised self-starter who can remain calm under pressure while maintaining a high standard of service to both students...

  • Practice Manager

    2 weeks ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Have you worked as a Practice Manager of a mid to large size health practice? - Are you skilled in staff and team leadership and management including coaching, mentoring, and staff development within a high demand service environment? - Do you have knowledge and experience working in the Primary Healthcare Sector including the ability to lead Cornerstone...

  • Tapuhi Practice Nurse

    5 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Have you got broad experience in a primary health care setting ? - Are you interested in working with a diverse student population? - Do you have familiarity and competence using Primary Care Medical Records Software? **Kōrero mō te tūranga - About the role** Te Herenga Waka - Victoria University of Wellington is currently recruiting an experienced...

  • Counsellor, Outreach

    1 week ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    Have you got strong relationship development skills, organisational ability and communication skills? - Do you have experience providing phone counselling, nursing triage or holistic need assessment? - Can yuou counsel using an approach that is non-judgemental, flexible, empathic and sensitive? **Kōrero mō te tūranga - About the role** Te Herenga Waka -...

  • Assistant Vice-chancellor, Pasifika

    1 week ago

    Kelburn, New Zealand Victoria University of Wellington Full time

    **Kōrero mō te tūranga - About the role** Talofa lava, Kia orana, Mālō e lelei, Fakaalofa lahi atu, Ni sa bula vinaka, Mauri, Fakatalofa, Noa’ia, Halo Oloketa, Kia ora koutou, and warm Pacific Greetings to you. The Iho ā Kiwa, Assistant Vice-Chancellor, Pasifika provides strategic leadership to Te Herenga Waka leading Pasifika academic excellence...

  • Kaiwhakamahereora | Counsellor

    7 days ago

    Kelburn, New Zealand Victoria University of Wellington Full time NZ$60,000 - NZ$90,000 per year

    Do you have an interest supporting diverse and young adults?Are you looking for a workplace that actively supports and encourages professional development?Have you got experience as a counsellor or mental health professional and are looking for your next challenge?Kōrero mō te tūranga - About the roleTe Herenga Waka - Victoria University of Wellington is...

  • Rata | General Practitioner

    1 week ago

    Kelburn, Wellington, New Zealand Victoria University of Wellington Full time NZ$104,000 - NZ$150,000 per year

    Do you have a current registration with the Medical Council of New Zealand?Are you a highly organised individual with the ability to remain calm under pressure?Have you got experience in general practice or similar experience relevant to the work of a student health service?Kōrero mō te tūranga - About the roleTe Herenga Waka - Victoria University of...