Administration Reliever

Is providing great customer service your passion?
- Are you looking for a fast paced role where no 2 days are the same?
- If you answered yes to the above, then this may be the role for you

Appropriate Te Toka Tumai or Directorate signed off whakatauki
English Translation
Te whiwhinga mahi | The Opportunity
Our Ophthalmology Service provides high quality care to patients in the Auckland Region and offers a range of secondary and tertiary services primarily based at Greenlane Clinical Centre. We also provide services at various sites across the Auckland Region. The administration team plays an integral role by providing front-line contact with patients and supporting clinicians in providing a responsive, high quality service.
We have an exciting opportunity for a full time Relief Administrator within Ophthalmology Service. This is a great role where you will be working across the different teams that make up the Administration service; Reception, Clinical Records, Scheduling and Surgical Booking.
Reporting to the Operations Support Manager, you will jump in to the different teams when needed to cover all leave requirements. You will essentially be an 'All-rounder', so the ability to think on your feet and prioritise work is essential.
This role is permanent, full time 40 hours per week, 8 hours per day Monday - Sunday, fully rostered. Our main base is the Greenlane Clinical Centre, Epsom, but you may be asked to cover at our other satellite clinics within the Auckland Region, so flexibility is key.
For further details, please refer to the position description here.
Nga Pūkenga Motuhake | Important Skills
- Excellent reception and telephone skills with a good command of the English language
- A strong desire to provide our patients with a quality experience with the ability to empathise and work compassionately with people from various cultures
- Ability to work as a part of the team and build strong relationships within a multidisciplinary team
- Strong work ethic and a positive mind set
- You will need to be agile in your thinking and have advanced computer skills
- Knowledge and experience of health care environment and our computer systems will be helpful.

Ko wai mātou | Our Organisation
We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children's Hospital, located in central Auckland.
We are part of Te Whatu Ora - Health New Zealand, the overarching organisation for New Zealand's national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.
We are also an Accredited Employer with Immigration NZ (Please visit Immigration NZ Accredited Employer Work Visa for more information if you will be needing a Work Visa)
We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.
He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here
We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.
For more information on what we offer, please click here.
Me pēhea te tuku tono | How to apply