Dispatch Contact Centre Customer Service Casual
2 days ago
We currently have Casual opportunities for a motivated and enthusiastic Customer Service Representatives working Casual hours per fortnight in our Dispatch Contact Centre based in Penrose.
Our Dispatch Contact Centre is a crucial part of the services AA offers, orchestrating roadside assistance and peace of mind for New Zealand road users every day.
As a part of our 2018 CRM Contact Centre award-winning team you will directly assist in mobilising our members; creating solutions, sharing expertise and thinking quickly to keep New Zealand moving.
You need to be a people person and a natural communicator; your efforts will not only reward you but will genuinely help others who are in need of professional, friendly and efficient service.
As a supportive and actively involved team player you will contribute ideas to continually improve our customer experience.
**You will have the following**:
- Proven customer service experience and sales background
- A 'can do' attitude and calm nature
- Excellent communication, listening, and reasoning skills
- Strong organisational and computer skills
- Drive and energy to give the best customer service on each call
**What you get in return**:
- Ongoing support from your team, and home-grown team manager
- The chance to further your skills with the AA. We like to see our own keep growing, and believe in internal promotion
- Recognition for your efforts in our monthly awards; where hard work is celebrated over good food with the greater company of our Penrose, and North Shore Contact Centres
- Monthly massages provided in house so you can really relax
- Annual salary reviews and KiwiSaver scheme
- A encouraging and fun team environment, where there is always something happening
To get you started we provide four weeks of full-time paid training; this involves class room learning, working alongside our friendly team, and getting outside to see what it takes to keep New Zealand moving.
**Go on, apply**
With almost 1000 employees the AA cultivates a strong team culture; where there is always support in your development and progression
-
Dispatch Centre Team Lead
1 week ago
Auckland City, New Zealand Downer Group Full time**Ko wai mātou | Our Organisation** Downer New Zealand is a leading provider of integrated services. Our commitment to building long term relationships and supporting our customers with high calibre services and solutions; the talents of our people; and consistent excellence in operational delivery sets us apart. Downer is a significant player in the...
-
Customer Services Representative
2 weeks ago
Auckland City, New Zealand Auckland Council Full timeBe part of a great team of people who find solutions for our customers - Six weeks of paid full-time training provided - Permanent, full-time and part-time positions available based at Manukau Civic Building **He angitūtanga: The opportunity** We are excited to be hiring our next group of Customer Service Representative Contact Centre agents to enhance our...
-
Customer Service Dispatcher
2 weeks ago
Manukau City, New Zealand OneStaff Full time**CUSTOMER SERVICE DISPATCHER - WIRI, AUCKLAND** The Customer Service Dispatcher plays a critical role in ensuring the efficient coordination of service requests and providing exceptional customer support. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Customer Service...
-
Customer Service Representative
1 week ago
Auckland City, New Zealand Auckland Council Full timeBe part of a great team of people who put customers at the heart of everything they do! - 6 weeks paid full-time training, plus ongoing study & professional development opportunities - Permanent, full-time and part-time positions available based in Manukau, close to public transport. **He angitūtanga: The opportunity** We are excited to be hiring our next...
-
Contact Centre Service Consultant
6 days ago
Auckland City, New Zealand ANZ Banking Group Full time**Req ID**: 84514 **Department**: NZ Personal Banking Contact Centre **Division**: New Zealand **Location**: Auckland Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...
-
Contact Centre Representative
1 week ago
Auckland City, New Zealand SKYCITY Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and contact centre knowledge. In this role you will be part of the action with entertainment being at the core of what you do. With 100-150 touch points a day our Contact Centre team are always kept on their toes! At our Auckland site alone, we have employees working across over 20...
-
Contact Centre Representative
1 week ago
Auckland City, New Zealand Auckland Transport Full timeAt Auckland Transport customer experience is core to everything we do. We are looking for people who are eager to learn new things, passionate about supporting the public and community, but most importantly, want to deliver world class customer service. **Te Whiwhinga mahi | The opportunity** In the Customer Services space, we're on a journey to change the...
-
Contact Centre Representative
2 weeks ago
Auckland City, New Zealand Auckland Transport Full timeWe're on a mission to wow customers and help them travel confidently across Auckland. We have a great opportunity in our friendly Contact Centre team assisting Aucklanders and visitors to our city with their journeys as Contact Centre Representatives! **Te Whiwhinga mahi | The opportunity** We're on a journey to change the way we talk, listen and interact...
-
Contact Centre Representative
2 weeks ago
Wellington City, New Zealand StraitNZ Full time**Bluebridge Cook Strait Ferries is famous for our better value fares, every day warm Kiwi hospitality.** **Part of the StraitNZ group, Bluebridge Cook Strait Ferries (formerly known as Strait Shipping or Bluebridge) is in an exciting growth and future focused phase. It’s a great time to join a travel brand that more Kiwis than ever are embracing as they...
-
Contact Centre Consultant
1 week ago
Auckland City, New Zealand Vector NZ Full timeContact Centre Consultant Full-time Department: Contact Centre At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air Conditioning and...