Manager, Transport Operations

**Thriving together - mō te taiao, mō ngā tāngata.**
Our environment and our people go hand-in-hand.
- New leadership position - build and shape a growing team
- Lead and navigate a portfolio of complex and challenging projects
- Influence the future of transport for the Bay of Plenty region

Toi Moana Bay of Plenty Regional Council (BOPRC) is committed to its’ vision of _thriving together_ through the delivery of strong community outcomes. It is our people and their commitment to first class leadership and high performing teams which leads to this delivery.

**Te āhuatunga a te tūranga | Details of the job**

The Bay of Plenty region is experiencing significant population growth, and with that comes a range of big, complex transport challenges we need to solve for the future of public transport.

Let’s not beat around the bush, the Bay of Plenty Region has the highest use of personal vehicles per capita in New Zealand and a public transport system that needs to do more of the heavy lifting. We’re navigating challenges like how we reduce carbon emissions through more people on buses, and how we reduce personal vehicle use and increase public transport. All this while maintaining excellent relationships with our partners, customers, and communities. It’s complex, but highly rewarding.

That’s where you come in We are looking for a Manager, Transport Operations who is up for a challenge and can bring fresh thinking to the delivery and improvement of passenger transport services in the Bay of Plenty Region. This is a new ‘leader of leaders’ role that reports to the Director, Public Transport and has a strong focus on external stakeholder engagement, while also looking inwards to support, coach and enable a high performing Transport Operations team.

As a senior leader in the Transport team, it goes without saying that you’ll lead in a way that reflects our Toi Moana Values and Te Pae Rangatira leadership framework, and prioritise the coaching and development of your team, ensuring they are supported to succeed.

You will also be responsible for:

- Developing and delivering a programme of work that contributes to and enables the delivery of strategic transport priorities, articulated in the Annual and Long-Term Plans.
- Working in partnership with external partners (local government bodies, central government agencies and iwi) to align priorities and investment in passenger transport services for the Bay of Plenty region.
- Representing the Transport function on behalf of Toi Moana at external stakeholder meetings on topics that include both Transport Operations, as well as topics across the Broader Transport function.
- Bringing commercial savvy to the way transport partnering contracts are procured and managed, ensuring contracts deliver high quality transport services for the region.
- Leading the identification of initiatives that improve the provision of public transport services and the public transport network, including optimisation of fleet deployment and service timings.
- Driving a customer first culture within the Transport Operations team to ensure your team delivers on services that meet the future needs of the community and delight our existing customers.Click here to enter text.
- Understanding and acting within the political operating environment, including proactively addressing issues before they occur and providing recommendations and advice to Executives and Councillors.

**Ō pūmanawa | Your skills and experience**
- Minimum 8-10 years’ transport operations experience.
- Seasoned people leadership experience at a mid to senior leadership level.
- Proven success at collaborating with partner agencies and a significant multi-faceted stakeholder network to gain trust, co-design, and win collaborative support for an agreed vision.
- Confident presentation and public speaking skills, including experience presenting specialist information in ‘plain English’ at hearings and public meetings.
- Live by the Toi Moana Values - you demonstrate trust, integrity, courage, manaakitanga, kotahitanga and whanaungatanga.
- A transformational mindset that explores opportunities of ‘what could be’ and challenges the status quo, to deliver sustainable long-term transport outcomes.
- Strong commercial acumen, with the ability to negotiate contract terms that are favourable to Toi Moana and hold external providers to account for the services they provide.

**Ko wai mātou | Who we are**

Toi Moana Bay of Plenty Regional Council is a values-driven organisation, and we treasure the reputation we have for looking after our people. We want all our Toi Moana whānau (family) to have an exceptional employee experience, feeling valued, empowered, and engaged in purposeful and meaningful mahi (work).

Who _you_ are is important to us and we welcome diversity as an opportunity to grow our teams. We want Toi Moana to be a place where you bring your whole self to work.

We are responsible