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Senior Network Engineer

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Auckland City, New Zealand Freightways Information Services Full time

Freightways Information Services Ltd (FIS) is an internal shared services provider of information technology and advisory services to the businesses within the Freightways group. FIS is responsible for managing Freightways' overall information technology infrastructure and maintains relationships with selected external information technology suppliers.

FIS have a brand-new role that has just opened up for a Senior Network Engineer to join our Technical Services Team supporting our core and branch network functions and delivering IT projects to keep our businesses at the forefront of our game. If you thrive in a dynamic, fast-paced environment and have a passion for network technologies, this could be the perfect opportunity for you

**What we offer**:

- A full-time, permanent position based in Penrose.
- Flexible working arrangements to support work-life balance.
- A people-focused, supportive team environment.
- Opportunities for professional development and career growth.

**What does the role involve?**
- Deliver exceptional customer service by providing high-quality and responsive network support.
- Monitor, analyze, and troubleshoot network performance, ensuring proactive problem resolution.
- Be integral to the design and implementation of robust network infrastructure across the Freightways businesses.
- Lead network implementations to ensure efficient, reliable, and secure operations.
- Collaborate with internal teams and external vendors to ensure successful delivery of network initiatives project.
- Maintain operational procedures and documentation.
- Mentor and share knowledge with colleagues on network fundamentals and best practices to build the network capabilities across the larger team.
- Be part of an on-call roster for escalation of network related incidents.
- Optimise and maintain network monitoring and management tools to continue to improve the network support function of FIS.

**The ideal applicant should have**:

- 5+ years of experience maintaining and supporting critical IT production environments.
- Expertise in network and security technologies, including Fortinet Firewall, Juniper Switching, Cisco Meraki SDWAN, and F5 Load Balancing.
- Proficiency in network fundamentals such as ARP, STP, BGP, OSPF, DHCP, DNS, IP Subnetting, and NAT.
- Demonstrated ability to manage and own complex and time-sensitive incidents or delivery events.
- Strong communication skills, with the ability to interact with both technical and non-technical stakeholders.
- Experience with multi-vendor service delivery and financial management.