Christmas Experience Team Leaders

7 days ago

Auckland City, New Zealand Scene to Believe Full time

**Create Christmas Magic with your energy and leadership**

Step up and lead Santa’s enchanted photo world with **Scene to Believe**, where twinkling lights, smiling faces, and festive fun make every day unforgettable.

We’re hiring **Christmas Experience Team Leaders** (**Chief Elves as we like to call them)** across Australia and New Zealand.

As Chief Elf in Santa’s photo studio you will inspire, support and lead your team of Elves to create magical moments for all of Santa’s visitors. You’ll be the calm through the dynamic festive season, keeping operations running smoothly and ensuring the magic never fades.

We are looking for Christmas Experience Team Leaders to drive performance at sites in the **Auckland** Region, including:
**Lynn Mall**
**Sylvia Park**
**Glenfield Mall**
**Northwest**

**What You'll Be Doing**:

- Leading and motivating your team to deliver unforgettable visitor experiences
- Managing daily operations, rosters and workflow
- Welcoming families and keeping the atmosphere joyful and merry
- Bringing the energy and maintaining positivity even on the busiest days
- Leading from the front, showing your team how it’s done with warmth, professionalism and a dash of festive flair
- Overseeing POS operations, processing and packaging visitor prints and photo packages with care and attention to detail
- Most importantly, you’ll ensure every family’s photo moment with Santa is top quality, the ultimate keepsake and memory of their Christmas experience.

**If you are**:

- A leader who inspires and supports those around you
- Great with people (and pets) of all ages
- Organised, adaptable and calm under pressure
- A strong communicator who thrives in a team environment
- Focused on creating positive experiences for visitors and team alike
- Have or willing to obtain a Working with Children's Clearance

Then we would encourage you to apply.

**But what about us?**

**Our Values (aka how we roll)**:

- **
We’re a team** - We’ve got each other’s backs.
- ** People-first** - We lead with empathy and kindness.
- **Led by care** - Everyone should feel seen and valued.
- **Playful with purpose** - Fun matters. So does meaning.
- ** Driven by progress** - We keep learning and growing.
- ** Quality-obsessed** - Every detail counts. Every interaction matters.
- **All substance, no spin** - We’re real. Always.

**Ready to Lead the Magic?**

This is your chance to create joy, inspire your team and make Christmas memories that last a lifetime.

All training is provided, hours are flexible, and the ‘office’ is magical

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