Customer Service Representative

3 days ago


Penrose, New Zealand NZME Full time

Here’s the chance to work for some of NZ’s most iconic and loved media brands. With genuine opportunities to learn, this is your next step into the customer service and sales world alongside a wonderful team.

We are a down to earth, fun-loving contact centre with a diverse and multicultural feel that delivers exceptional service while having a laugh along the way We are the first point of call for newspaper subscribers, retailers and our distribution teams and we need someone to bring their high-performing and fun personality to the team.

Variety is key to this role; during your day you could be handling customer queries, problem solving these with in-house processes, promoting and up-selling NZME products and communicating and educating our customers about our services.

**Skills/ Experience Required**:

- Clear, concise and effective communication skills
- Strong computer skills and an ability to multitask
- Passion for learning through personal development
- Strong attention to detail and accuracy
- A can-do, positive attitude
- A desire to be part of a driven and successful team

**Proven Success looks like**:

- Customer service experience (retail, hospitality, supermarket, call centre, telesales experience all considered)

**What's on offer**:
And for all this we’re offering an incredibly inspirational crew to work with, in a supportive environment, who all live and breathe our values to; be Connected, Be Curious and Be Confident. You’ll be joining a company that is vibrant, energetic and encourages you to be your very best. This is a great introductory role into the sales and customer service industry, with a full training and induction programme provided and ongoing opportunities to develop.

We have fortnightly breakfast, lunch or Friday drinks and are a close-knit team who enjoy working hard and learning from each other.

We are an organisation that fosters a diverse workplace and is a vibrant and progressive place to work. Plus we’re based in Ellerslie with an onsite gym and onsite parking - here’s a chance to live and work local



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