Digital Trust Ambassador Partner

**General information**:

- Location
- Auckland
- Expertise
- Corporate Communications, Data Analytics, Governance & Security, Legal & Regulartory
- Job Level
- Experienced
- Employment Type
- Fixed term full-time
- Close Date
- 15-Jan-2025
- Ref #
- 58489

**Description & Requirements**:
**Spark NZ**
- As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.
- We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.

**About the Role**:
Spark is on the lookout for a dynamic, seasoned data privacy expert to fill a 12-month parental leave cover, starting February 2025. This role is part of our Digital Trust team within the Legal Centre of Excellence, where you'll report into the Lead Digital Trust Partner. In this role, you’ll leverage deep understanding of Spark’s privacy obligations and our Leadership endorsed Privacy Values across a broad spectrum of business initiatives, helping our people, processes and technologies operate in ways that are ethically and legally sound.

This is a great opportunity to challenge and extend your skills in a company that’s at the forefront of data innovation. If you're ready to play a crucial role in shaping privacy practices that protect our customers, enhance trust and grow our business we'd love to hear from you

**Day to day you will be involved in**:

- **Equipping Spark people**:Providing frameworks, tools and training to support Spark people to follow our Privacy Policy and Privacy Values.
- **Facilitating the Spark Privacy Ambassador programme**:A trained group of people across Spark who wear a privacy ‘hat’ as part of their day-to-day roles and assess new data use-cases within their areas. You’ll support Privacy Ambassadors with assessments that carry more nuanced privacy risks, manage ambassador recruitment and provide ongoing coaching and mentorship.
- **Privacy assessments**:Assessing new suppliers and data use-cases from outside the ambassador programme for privacy impacts and advising appropriate mitigations and advice that enhances customer journeys and experiences.
- **Complex privacy and Digital Trust issues**:Advising on complex privacy issues, including complaints and personal information requests, and developing guidance and templates for Spark teams.
- **Privacy incident management**: Investigating privacy incidents and data breaches assessing applicable privacy obligations.
- **Strategic communication**:Crafting privacy communications for customers and external stakeholders.

**Data analysis and reporting**:Producing privacy reports, by analysing data and translating it into visually attractive graphs and summaries.

**What experience you'll bring?**
- **Privacy expertise**: Familiarity with the New Zealand Privacy Act 2020, including the Telecommunications Information Privacy Code and the Credit Reporting Privacy Code.
- **Proven Experience**: Previous experience in a similar role, demonstrating your ability to handle complex issues.
- **Communication Skills**: Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.
- **Adaptability**: Ability to adapt to changing priorities and work in a fast-paced environment.
- **Stakeholder management**: Ability to work with a wide range of stakeholders, delivering clear advice and managing challenging conversations when needed.
- **Analytical and pragmatic**: Ability to be analytical and thorough, while remaining big picture-focused and pragmatic.
- **Adaptable**:comfortable working with changing environments and priorities.

**WHY CHOOSE US**:
**Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai**
- At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.

**Sustainability: Toitū**
- Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on D