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Field Service Technician

2 weeks ago

Rotorua, New Zealand TDX Ltd Full time

Who are we?
TDX (formerly known as Transdiesel), is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up 40 years ago by a couple of mates, today TDX is regarded as a market leader for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products. We service the Civil, Forestry, Construction, mining and Marine sectors across all of New Zealand.

TDX has secured the distributorship of leading global brands including Volvo, Yanmar, Shell Lubricants, Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to creating a world class sales and service organisation with our world class experience and local know how.

What's in it for you?
Hourly rate dependent on your experience, plus OT rates, mobile phone, company vehicle for work use, tool allowance, dump fees where applicable and access to our Service rewards/bonuses scheme as well as medical insurance discounts.

We are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs. We are a fun supportive and continuously looks for ways to help you grow and further develop.

**The role**:
A great opportunity exists in our Rotorua branch reporting into the Service Manager to work on the latest construction equipment in the field. Develop your career, knowledge, skills and experience further within the heavy diesel industry.

This is a permanent position working a minimum of 40 hours a week, predominantly Monday - Friday.

As Health and Safety is a priority for us at TDX you will be up to speed with practices and be able to demonstrate this in your work habits. This knowledge will help you to promote the company image in a professional manner as well as provide first class customer service.

**Responsibilities include**:
Diagnose, maintain and repair all equipment in a professional and efficient way.
Maintain continuing good relationships with customers and potential customers within the Region.
Actively work to ensure excellent daily communication with the workshop and parts department.
Complete all paperwork as directed.
Ensure timecards are completed daily showing the correct job number.
Record stocks, oils and other material used against a job number.

**Our ideal applicant will have**:
Trade qualification is desirable.
Minimum 2 years of relevant and verifiable experience.
Used electronic diagnostic equipment in previous roles.
Have hydraulics experience.
Have worked on construction equipment/plant.
Clean Character and Physically fit