Operations Manager

5 days ago


Wiri, New Zealand Serco Full time

He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata. What is the greatest thing in the world? It is people, it is people, it is people

**Serco is a place where you can grow**

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Comprehensive training and development programs
- Rotational shifts offering work-life balance
- Opportunities to work in a state-of-the-art facility
- Career advancement in a global organisation
- A diverse and inclusive workplace culture
- Supportive leadership and collaborative team environment
- Free onsite parking
- Medical insurance discount
- Staff discount with selected major retail stores
- Ongoing free mental health and counselling support

**Make an impact at Serco**

As an Operations Manager in the Operations team at Auckland South Corrections Facility (ASCF), you’ll make a positive impact by leading and managing the daily operations of a 960-bed correctional facility. You will ensure the safety and security of staff, prisoners, and visitors while promoting rehabilitation and reintegration.
- In this role, you’ll make a positive impact by:

- Managing daily security and operational tasks across the facility
- Leading and guiding staff to meet safety and service delivery standards
- Overseeing emergency situations and ensuring timely responses
- Promoting rehabilitation and reintegration of prisoners
- Ensuring compliance with policies, procedures, and contractual obligations

**Serco is a place for you**
- To be successful in this role you’ll have:

- Extensive experience in the Corrections or Security sector at a senior level
- Knowledge of modern Corrections practices with a focus on rehabilitation
- Strong leadership and people management skills
- Understanding of cultural diversity and the principles of te Tiriti o Wāitangi
- Excellent communication and problem-solving abilities
- Ability to work on a 24-hour rotational roster

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

**Are you ready to do important work that really matters?**

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

**Impact a better future at Serco.**

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