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Pick Supervisor

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Palmerston North, New Zealand Foodstuffs North Island Full time

**We are looking for Pick Pack Supervisors to join our team at Gilmours Central in Palmerston North**

At Gilmours, we are trying to provide excellent service, deliver on exactly what our customers need and be the trusted foodservice provider of NZ. We are looking for a **Pick Supervisor **on our afternoon shift, Sunday - Thursday (1pm to 10:30 p.m.)

to help us deliver on those promises via our pick pack teams.

The Role;
- Create, drive and deliver awesome customer experiences through processes and management of standards
- Be a leader amongst the biggest team at Gilmours Central with 60+ staff
- Advise on the departments’ long-term strategy and then execute it on a day-to-day basis
- In a fast-paced environment - you’ll connect with your people every day to drive the completion of customer orders to earn their loyalty and satisfaction

What’s in it for you;
- The ability to drive something within a flexible and creative working environment - if there’s a better way, get it done
- Drive growth and control service operations on your terms - not corporate demands
- Development - Want to be a Manager of your own department in the near future? Each of our stores are individually owned and operated, and we can support you on your own journey through management or even all the way to ownership. Our Operations Manager started with us as a Pick Packer

What are we looking for;
- An ability to listen, advise and come up with commercially savvy, customer driven, solutions
- Proven Leadership capability you can demonstrate, with the mixed roles of the team, it’s not always easy
- A voice people can follow - the ability to operate at a tier above and cascade that through a team
- The ability to self-motivate and manage alongside the ability to balance multiple priorities
- A willingness to do what needs doing - no task too hard or one I won’t do myself
- The role will report to the Pick Operations Manager - we’re looking for someone close to filling those shoes
- Understand the commercial side of warehousing and ultimately, think customer and team first

Tasks involved;
- Supervise Pick Pack staff and its Team Leaders
- Enforce department and business policies and standards
- Staff training, coaching, performance management and disciplinary procedures
- Organize staffing and arrange overtime to get the job done
- Identify and improve department processes, planning and best practices
- Host team meetings and assist in managing absence and efficiency deficits
- Oversee and be part of the accurate completion of the hundreds of daily orders for our clients

**Other Pick Supervisor positions on offer;**

The Pick team operates 24 hours a day, nearly 7 days a week - we are looking for strong-minded people wanting to step up into management at some point. There are a couple of Pick Supervisor adverts we intend to fill and are set on the following permanent hours;
Pick Supervisor (Afternoon) - Sunday - Thursday (1pm to 10:30 p.m.) 45 Hours/week.

Pick Supervisor (Night) - Monday to Friday (4 p.m. to 1:30 a.m.) 45 Hours/week.

**About Gilmours;**

Gilmours Central is based in Palmy, which is its parent base that covers a large area from Hawkes Bay to all the way across to New Plymouth and pretty much everywhere in between. At Gilmours Central - our customers are Central to everything we do and we send out thousands of products every day to our customers and aim to ensure their businesses have what they need.

**About Foodies;**

You know New World, PAK’nSAVE, Four Square and Gilmours right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe)