IT Support Engineer

5 days ago

Lower Hutt, New Zealand EIL Global Full time

**Job Details & Scope of Work**:

- Good general understanding of IT principles such as Networks, Hardware and Domains
- Working knowledge of leading software packages such as MS Office and Lotus Notes
- Good experience in End User device hardware and software troubleshooting
- Knowledge of mobile devices, in particular Blackberry and iPhones
- Experience with building, configuring, replacing and troubleshooting EUC hardware components
- Good Experience in Data Backup Techniques
- Familiarity with virtual, MDM and VPN environments
- Familiarity with Microsoft SCCM would be advantageous
- CompTIA A+, MCP/MCSE are desirable certifications
- OEM Certification desirable
- Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
- Exceptional customer facing skills
- Able to communicate clearly and effectively with end users
- Logical and analytical approach to work
- Accurate record keeping
- Able to work unsupervised
- Good timekeeper
- Intense focus on quality work
- Productive and Efficient

Pay: Up to $54,000.00 per year

Schedule:

- Morning shift

Ability to commute/relocate:

- Lower Hutt, Wellington: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- work permit (required)

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