Data Centre Operations Manager

4+ years people management experience with direct reports in an IT related field
- 4+ years experience in managing IT systems
- In-depth knowledge and understanding of change concepts, problem and incident management
- Financial acumen in annual budgeting, Capex and Opex

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

This Data Centre Operations Manager is to join our expanding Infrastructure Operations team. We are looking for a people manager who can collaborate, lead and mentor a team of skilled Data Center Technicians with a variety of skills. You will be responsible for Data Centre operations with a focus on continuous improvement to ensure we continue to deliver the highest level of service to our customers.

As a successful applicant, you will get to manage the World’s largest Computing Infrastructure. Every day you will innovate and help us solve exciting, challenging & complex problems while driving for operational excellence in all areas of your role.

**Responsibilities include (but not limited to)**:

- Managing and developing teams of efficient Data Center Technicians, providing both technical and leadership expertise and ensuring the highest levels of performance.
- Maintaining existing co-located and in-house Data Centers.
- Help build and bring new Data Centers to New Zealand
- Constantly improving all our processes and procedures. (We believe there is nothing we cannot improve).
- Assisting & managing relationships with external vendors & contractors.
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
- Creating and maintaining metrics of all aspects of our Data Centers and utilising those metrics to drive positive improvements.
- Assisting in implementing service methodologies that include incident management, problem management, change management, capacity management.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Auckland, NZL
- Bachelor's degree or equivalent qualification
- Project Management experience