Public Experience Specialist

1 week ago

Wellington City, New Zealand Department of Internal Affairs NZ Full time

Type: Permanent
Hours: Full time
Location: Wellington
Business Group: Archives & National Library
Branch: Partnerships & Commissions

**Salary**: $92,425- $115,018

**Who we are**

As part of the Department of Internal Affairs, you’ll join a team helping to shape how Aotearoa accesses, remembers, celebrates and shares its stories. At Archives New Zealand and the National Library, our Community Engagement and Learning team is all about creating experiences that connect people to the heritage, knowledge and creativity of Aotearoa. Working at the Department of Internal Affairs, you’ll have the opportunity to make a real difference in the lives of New Zealanders.

**Bring stories to life. Connect people and taonga.**

Do you love creating vibrant, engaging public experiences and educational programmes that bring taonga, collections and stories to life? Here's your chance to make a difference by designing experiences that inspire engagement, learning, creativity and community connection.

This is an opportunity for a Public Experience Specialist to help programme our events, stories, spaces and taonga. From events, education programmes, tours and other experiences, your work will help us connect with existing audiences and engage new ones. In this role, you’ll lead the design and delivery of inspiring and innovative programmes across the Library and Archives public and gallery spaces.

**What we’re looking for**

We're looking for someone with a solid foundation in public experiences, education programmes and / or marketing and communications, who is highly creative, organised and comfortable working and influencing across teams and organisations to get things done in a fast-paced environment. You’ll specialise in designing and delivering engaging programmes, events, tours and resources for all ages and communities.

You’ll need:

- Proven experience planning and delivering public experiences and education programmes.
- A strong understanding of audience engagement, communications and marketing.
- Expertise building relationships with stakeholders, partners and colleagues.
- Experience engaging audiences and diverse communities.
- Strong project management skills, including budget and resource planning.
- Strong communication, writing and presentation skills and attention to detail.
- Experience in interpreting insights and analytics to assess success and improve outcomes.
- An awareness of the impact of Te Tiriti o Waitangi on public programmes and / or marketing practice and a commitment to supporting mātauranga Māori.
- An interest in encouraging engagement, access, as well as storytelling and community connection.\

About Us

Working at the Department of Internal Affairs, you’ll have the opportunity to make a real difference in the lives of New Zealanders.

The Partnerships and Commissions branch of DIA is responsible for a diverse portfolio of national institutions, commissions, Executive and community-based services. The branch oversees and supports the National Library and Archives New Zealand, Hāpai Hapori - Community Operations, and Ministerial Services who provide a range of services to the Prime Minister and the Executive. The branch oversees various commissions including royal commissions, ministerial inquiries and those established through legislation (Local Government Commission, Gambling Commission).

Applications close: 5pm, 15 January 2026
Job description: To review the full job description, please click here.

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