Learner Success Lead

2 days ago

Manukau City, New Zealand UP Education Full time

**About the role**:
You will guide, coach and mentor our highly skilled tutors to ensure they are supported within their current teaching roles. With an uncompromising focus on equitable outcomes for our diverse range of learners, your passion for the team and their students success will be your driving force.

We are looking for a Learner Success Lead with a background in tertiary education who understands the current needs and support required of today’s learners. In this role, you will not only support the upskilling of our team but also provide individual support to our high-risk learners across a variety of our NZMA qualifications.

**About you**:
You must be an experienced leader with an educational/training background. You will need to be a strong communicator, and maintain a positive, enthusiastic attitude while inspiring others to follow suit. You need to be able to connect and build relationships within your team of tutors, students and stakeholders so the ability to respect and appreciate differences and diversity is paramount. You are someone who is passionate about the academic success of students and you have a proven history of leading and empowering teams. In addition, you will need:

- A relevant tertiary qualification
- Experience in leading teams
- A strong drive to develop others and prepare them to achieve and be successful
- High level of interpersonal, communication and presentation skills
- A genuine interest in and passion for cultural diversity, learners with disabilities and/or neurodiverse conditions, and identifying strategies to ensure their success
- Group training or teaching experience in a multi-cultural environment

**Why work with us?**
- You will be walking into an energetic environment where value is placed on delivering key performance indicators
- You will support and guide the NZMA Campus Team to ensure equitable outcomes are achieved for all our learners whilst providing a positive educational experience for our students so they learn to move ahead
- A fun environment and an opportunity to change lives is all on offer with this role.

**Who are we?**

New Zealand Management Academies (NZMA) is NZ’s largest Private Training Establishment offering vocational courses and qualifications across a range of programmes. With authentic training environments, well-designed programmes and a fun and supportive learning environment, we have a mission to make a meaningful difference in the lives of all our students.

Our organisation is strong on developing our people and having fun while we do it. We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in through in-house training days and our annual conference.

**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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