Bike Department Manager

14 hours ago

Hamilton, New Zealand Torpedo7 Full time

Company Description

At Torpedo7 the work comes easy when you love what you do. We are so passionate about the gear we sell that you will see us out there on the track, trails, gyms and anywhere an adventure is to be had.

We believe that New Zealand is the most epic outdoor playground in the world and that sore muscles on Monday tell your stories - about where you've been and how much further you can go.

However, for us it is more than about just getting out there. It's partnering with our customers on their journey and ensuring they have all the tools to have an amazing adventure every time, and that is where you come in...

**Job Description**:
We are looking for a true bike industry veteran leader who is passionate about delivering expert service and experience to our customers.

Able to walk the talk you will be equally at home on the floor with our customers as you will be behind the scenes completing operational tasks related to the bike department such as ordering and billing. You will understand the importance to drive the bike department business, have the capability to coach and inspire your team to building a culture of exceptional customer service.

The successful applicant would ideally have a wealth of bike industry experience and be a sales guru. You will be calm under pressure, know how to motivate a tight knit crew, manage stock flow, be customer led and computer proficient. Knowledge of our current range and the ability to fit bikes is a bonus.

**Qualifications**:
Ideally you will ;
- be customer-centric
- have strong communication skills and the ability to motivate others
- have mechanical know-how
- understand the importance of keeping People Safe
- Understand and can drive profitability

Additional Information

Torpedo7 is growing Our passionate people enjoy careers that provide inspiring experiences, exciting challenges and amazing benefits. They also know that Torpedo7 is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. We are also part of The Warehouse Group, meaning there is plenty of scope for career development and staff benefits that extend well beyond the traditional outdoors industry.

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