HR Administrator

**Mō te tūnga | About the role**

This HR (Administration) role is part of our HR Shared Services (HRSS) whanau and falls part of the People and Capability Administration kapa (team). They tautoko (support) the largest workforce in the South Island ensuring we pay our kaimahi (staff) accurately, on time, every time. They - re hard-working and dedicated to delivering their mahi (work) to high standards putting the customer at the centre of what they do.

This People and Capability Administration kapa (team) supports our rangatira (leaders) and kaimahi (staff), through the employee lifecycle, by delivering a high level of customer service and performing key HR administration tasks - many of which are based via our Case Management Service - MAX. You will spend your time processing these cases to ensure our peoples HR journey is concise and any changes that effect their pay are processed on time.

This People and Capability Administration team does all of this, while always striving to deliver great and timely customer service to our organisation, rangatira (leaders) and kaimahi (colleagues) as well as external customers.

**This is a Full Time Permanent role, (40-hours per week) based in the corporate office in central Christchurch.**

In this role, you will be responsible for:

- Performing high quality and high-volume administration tasks
- Supporting the hiring manager and employee through the employee lifecycle/journey
- Processing employee information and maintaining the confidentiality of information, always
- Ensuring legislative compliance across our HR activities
- Resolving or escalating complex cases or conflict

**Ko wai koe | About You**We are looking for someone who has a passion for the manaaki hauora (Health Industry) and wants to contribute in a meaningful way. To be successful in this role, you should enjoy interacting with customers, be able to work autonomously and able to take initiative. In this role, you would be required to work in a fast-paced environment, be able to manage multiple priorities and distractions.

This role would be ideal for someone who is looking to start their career in HR or wants to expand their skill set in a large complete organisation.

**Ngā pūkenga me ngā wheako | Skills and experience**

Your skills should include:

- Experience in customer service within a fast-paced environment while managing multiple conflicting demands
- Exceptional computer skills, you can pick up how to use different systems and are able to pivot between them expertly. Sound typing, and data entry skills are essential
- The ability to be flexible, to enjoy and thrive off change, be able to learn as you go and follow the process to the letter.
- Attention to detail and accuracy skills
- Ability to work and remain calm under pressure to meet required deadlines
- Excellent relationship building skills with kaimahi (colleagues), you are not afraid to pick up the phone and work through cases with kaimahi from other departments.
- Ability to maintain confidentiality and privacy at all times.

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Applications will be progressed as received.**

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai