Parts Adviser

2 weeks ago

Newmarket, New Zealand Sime Darby Motors Full time

**Job Details**:

- Reference #- 49188- Location(s)- Newmarket- Expertise- Automotive- Job level(s)- Experienced- Work type(s)- Permanent- More details (document)

**Our Continental Cars - Parts team offers a comprehensive range of genuine vehicle parts, and accessories for Volkswagen, Audi, Porsche and Ferrari.**

**About the company and role**

We are proud of the suite of luxury European car brands represented by Continental Cars including Ferrari, Porsche, Audi, Volkswagen, and BMW. With our parts department offering genuine parts, accessories and merchandises for Volkswagen, Audi, Porsche, and Ferrari brands.

As our new Parts Adviser, you will be the first point of contact for our new and existing customers to deliver solutions and promote products. Efficiently collaborate with all dealership departments to maximise repeat business and seek every opportunity of sales growth.

**You will also be responsible for, but not limited to the following**:

- Provide expert technical knowledge to customers
- Keep customers informed of company services, new products and features, price movements, supply situation etc
- Ensure all orders and quotations are processed and completed in a timely fashion.
- Despatch goods in accordance with supply schedules.
- Ensure all documentation is completed in an accurate and timely fashion

**To be considered for this role, you must have and be able to demonstrate the following**:

- Experience in similar role would be highly preferred
- Sound knowledge in automotive parts
- Experience with the dealer management system Autoline is a definite advantage
- Confident and always striving for the highest level of customer service
- A positive and can-do attitude
- An immaculate presentation at all times
- Ability to work in a high pressure, fast paced environment
- Warehouse tasks understanding
- Strong sales and negotiation skills
- Effective relationship building skills
- Organised and controlled task execution
- High attention to detail
- Strong computer skills
- Full NZ drivers' licence

**Hours of work**

**Benefits**

**You will also enjoy the benefits of an in-house training team to help you upskill through technical, business, and life skills modules, delivered in person and online, including the following**:

- Sime Darby Privileges, an employee benefits programme with discounted shopping, fuel, in-store discounts, and travel
- Health benefits including our Sime Darby Southern Cross Group scheme, offering discounted premiums, spinal, and hearing tests plus an annual flu vaccination every year

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