Customer and Service Delivery Lead

2 days ago

Christchurch, New Zealand Connetics Full time

**About Connetics**

Aotearoa's future is electric and if you are looking to ‘power-up' your career, then don't miss this opportunity.

We are a multi-disciplined, multi-regional electrical design, construction, and maintenance business. We maintain and develop electrical infrastructure assets for energy customers, including the third largest electricity distribution network in Aotearoa.

We know that what we do at Connetics matters, with solutions that begin at the intersection of community, creativity, and client relationships. We achieve this through exceeding our customers' current and future needs, leading in sustainability and delivering innovative future energy services.

**About the role**

The Customer & Service Delivery Lead role has responsibility for operational performance, service delivery and management of the customer interface. The role will oversee the operational and financial performance of our customer, services and supply agreements, ensuring we meet client expectations. The role is responsible for building strong relationships with customers, delivering value-added services to both new and existing clients, and supporting warehouse and service delivery teams.

This role will involve key account management and working in a logistics role across a distributed team. Strong financial, analytical and problem-solving capabilities with a high attention to detail will be critical. Experience in leading through change and optimising processes and departmental efficiency would be ideal.

**Experience**

Essential:

- Minimum 5 years' experience in a supply chain, operations management or a logistics role.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Experience leading leaders and teams.
- Demonstrated knowledge of operational logistics and supply chain execution.
- Technical knowledge of the electrical supply industry.
- Strong customer service experience.
- Hold a current and valid driver's licence

Desirable:

- Electrical trade qualification or engineering background.
- Exposure to procurement and supply chain planning at a strategic level.

**What we offer**

At Connetics we offer flexibility and a range of employee benefits to ensure everything is in balance. We trust you to get the job done, and we respect the diversity and uniqueness of our people.
- A collaborative working environment that embraces diversity and inclusion
- A supportive team that will always have your back
- Ongoing access to worksites to build your practical knowledge and experience
- Modern office environment with onsite parking
- Wellness initiatives - including flu vaccinations, discounted medical insurance & annual skin checks
- Social club with access to company Hanmer holiday home
- Long service leave

**Pre-Employment Tests | Medical & Ministry of Justice**

Connetics require all successful applicants to complete a pre-employment Ministry of Justice check, a Pre-Employment medical test which includes a Drug and Alcohol test.

  • Delivery Driver

    1 week ago

    Christchurch, New Zealand Service Foods Full time

    With a commitment to excellence, we take pride in delivering fresh and sustainable products to our valued customers. **As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers receive their orders on time and in pristine condition.** - ** Full-time permanent role**. - Shift: Monday to Saturday - Hours**:start between 04.30...

  • Delivery Driver

    1 week ago

    Christchurch, New Zealand Service Foods Ltd Full time

    Service Foods Christchurch Branch is seeking a dedicated and hardworking Class 2 Delivery Driver to join their team immediately. With a commitment to excellence, we take pride in delivering fresh and sustainable products to our valued customers. **As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers receive their...

  • Delivery Driver

    2 weeks ago

    Christchurch, New Zealand Service Foods Ltd Full time

    With a commitment to excellence, we take pride in delivering fresh and sustainable products to our valued customers. **As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers receive their orders on time and in pristine condition.** - **Full-time permanent role**. - Shift: Monday to Saturday - Hours**:start between 04.30...

  • Delivery Driver Class 2

    6 days ago

    Christchurch, Canterbury, New Zealand service foods Full time NZ$45,000 - NZ$65,000 per year

    Do you thrive in a fast-paced, hands-on environment where your contribution truly matters?The Produce team of our Christchurch branch is actively seeking an experienced Class 2 Delivery Driver to join our growing, supportive team that values hard work, collaboration, and a positive attitude.Position snapshot:Location: Cumnor Terrace, Woolston,...

  • Senior Lead

    1 week ago

    Christchurch, New Zealand Christchurch City Council Full time

    At the Christchurch City Council we are driven by our passion for creating a better future. We are looking for a Senior Lead to deliver exceptional service to our citizens and customers across a network of customer touch-points. You will be given the opportunity to develop your leadership skills through hands on work and responsibilities. You will be...

  • Procurement Lead

    2 weeks ago

    Christchurch, New Zealand Service Foods Full time

    **Do you thrive in a fast-paced environment, have a keen eye for detail, and enjoy building strong relationships with suppliers?** **We are seeking a passionate and experienced Procurement Lead to join our growing Christchurch branch.**: In this role, you will play a pivotal role in sourcing quality products at competitive prices, ensuring uninterrupted...

  • Service Delivery Manager

    1 week ago

    Christchurch, New Zealand Datacom Full time

    Here at Datacom, we are transforming and continually adapting the way we work, collaborate, and create, in order to better serve our customers’ changing needs. By enhancing the way we work, we can better support our customers to achieve their business goals. Our continued commitment to deliver excellence to our customers is built around a true partnership...

  • Service Delivery Coordinator

    6 days ago

    Christchurch, New Zealand NZ Post Full time

    Support our Service Delivery Manager - Leadership role where you can make a positive impact - George Bellew Road location The Service Delivery Coordinator supports and shares frontline leadership responsibility alongside the Service Delivery Manager at NZ Post. The focus is on engaging our workforce in the processing and delivery of our customer's mail and...

  • Service Delivery Manager

    2 days ago

    Christchurch, Canterbury, New Zealand Datacom Full time

    Please note: this role is based in Christchurch and is a full time 12-month Fixed Term Contract role. To be successful in this role, you will need to be a New Zealand Citizen living in New Zealand.Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the...

  • Class 2 Delivery Driver

    1 week ago

    Christchurch, New Zealand Service Foods Limited Full time

    Service Foods is looking for full-time **Delivery Drivers (Class 2)** to join the team at our Christchurch branch located at Cumnor Terrace, Woolston. **The days/hours worked between Monday to Saturday from 4 am start (8-10 hours shift).** About us: Service Foods is a New Zealand wide company specialising in Food service. We supply to Cafes, Restaurants,...