Primary Care and Product Owner

**Mō te tūnga | About the role** The Primary Care and Product Owner will play a crucial role in supporting the leadership and management of the Te Tai o Poutini West Coast owned general practices. As the coordinator, you will provide guidance and oversight to ensure the efficient and effective running of the general practices. This includes training and support for the practice teams through a "Train the trainer" model. You will work closely with the wider Te Tai o Poutini West Coast managers and clinical teams to achieve primary health targets, optimize financial performance, and ensure quality data provision. In this role, you will be responsible for: - Providing guidance and oversight to practice teams, ensuring efficient and effective operation of the general practices. - Conducting training sessions and offer support to practice teams, utilizing a "Train the trainer" model. - Collaborating with Te Tai o Poutini West Coast managers and clinical teams to achieve primary health targets. - Optimizing the financial performance of the primary practices by implementing appropriate strategies. - Supporting systems that provide quality data for improved decision-making and patient care. - Act as the "Interpreter" between all Indici stakeholders, ISG, and vendors, ensuring cohesive adoption and constant use of Indici. - Serve as the main point of contact for all requests for change related to Indici and the MyIndici Portal. - Manage and oversee the use of Indici and the MyIndici Portal across various services, including Emergency Department (ED), General Practice (GP), District Nursing (DN), Allied Health, Clinical Nurse Specialists (CNS), Complex Clinical Care Network (CCCN), and Population Health. - Take responsibility for Health and Safety, maintaining a high-quality, safe, and secure work environment. - Contribute to Quality Improvement and Initiatives, Health Outcomes & Targets, Financial Performance, Practice Management Support, and Integrated system support. **Ngā pūkenga me ngā wheako | Skills and experience** **Desirable** - A minimum of four years working in General Practice in an operational role. - Good understanding in the use of the Indici and MedTech patient management systems. - Advanced skills in MS Office (Word, Excel specifically) - Proven ability to navigate complex systems and databases efficiently - Familiarity of quality improvement frameworks, quality project management, and the process development and implementation - Good understanding of best practice processes in the management of general practices. - Understanding of staffing requirements (clinical and non-clinical) for general practices - An understanding of Hospital and Community Service functions - Proven ability to work collaboratively as part of a team - Able to work unsupervised and be self-motivated - Evidence of ability to manage workloads effectively in a planned and coordinated manner - Able to maintain a high level of confidentiality and discretion - Ability to foster co-operation, networking, and facilitation **Mō mātou | About Us** - Ehara taku I toa takitahi engari, he toa takitini_ - My strength is not the strength of one, it is the strength of many_ - Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _ We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the West Coast and the Canterbury community. The culture at Te Tai o Poutini West Coast, is driven by our **ā Mātou Uara (Our Value**: - **s)**: - Care and respect for others - Manaaki me te whakaute i te tangata. - Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono. - Responsibility for outcomes - Te Takohanga i ngā hua We are unique and like no other in New Zealand with a close-knit community where your work will make a real difference. We will help you grow in rural health with a continued focus on your career development. We continue to break new ground and shape our health system to wrap care around patients in their communities. **Ngā** **hua | Benefits of working at Te Tai o Poutini West Coast** Living on the West Coast offers a superb lifestyle and a great work life balance. No more city congestion bike or even walk to work. If you enjoy the outdoors - the mountains, sea, rivers and lakes await you. Still need a bit of the city, Christchurch is only 3 hours - drive away. There are real opportunities to step onto the housing ladder, as our most recently engaged employees can attest to. When you work at the Te Tai o Poutini West Coast, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and busi