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Administrator
2 weeks ago
Immediately start temp role
**Your new company**
Our client is an industry-leading facilities services contractor within New Zealand and the Fiji Islands. Delivering specialist services to the highest standards means customers can rely on a proven record of accomplishment, industry expertise and the assurance that our capable and experienced team will keep systems operating at full potential.
**Your new role**
The position will be coordinating contractors and administration. The position therefore requires the individual to plan, organise, and prioritise their work in order to meet strict deadlines and provide timely and accurate information to all stakeholders. Key tasks:
- Allocate service calls to Service Technicians or Subcontractors as appropriate
- Continual liaison with the Service Technician or Subcontractor on the status of emergency calls to ensure the fault is being attended to within emergency timeframes
- Monitor and record all the movements of field service personnel.
- Ensure statistical information is produced, collated and analysed on a daily basis to assist in evaluating the efficiency of the team and to inform resource allocation and service improvements.
- Follow-up on purchase orders issued to ensure costs and other details are finalised.
- Management of office filing and archiving including service requests to support our customers. An effective, accurate and tidy filing system.
- Provide timely and accurate information as required by the Administration Manager or Contract Manager to complete monthly and other reporting.
**What you'll need to succeed**
- Prior experience within a trade service or facilities management environment is desirable
- Management of service technicians and/or subcontractors in the field
- Customer service skills
- Planning ability - Ability to prioritise workload
- Effective communication skills
- Strong administration and data entry experience
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
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