Service Desk Team Member

3 days ago

New Plymouth, New Zealand The Warehouse Full time

**Company Description**
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you

**Hours of work are**:

- Thursday: 3:30pm - 9:15pm
- Friday: 3:30pm - 9:15pm
- Saturday: 3:30pm - 9:15pm

**Qualifications**
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

**Additional Information**
What can The Warehouse offer you?
- Team Card: Awesome Warehouse Group discount card for all our brands
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more

  • Service Desk Team Member

    1 week ago

    New Plymouth, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Service Desk Team Member

    2 weeks ago

    High Street, CAN, Rangiora , New Zealand The Warehouse Full time NZ$45,000 - NZ$55,000 per year

    Company Description Ko wai mātou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Service Desk Team Member

    2 weeks ago

    Sir Tim Wallis Drive, Wānaka , New Zealand The Warehouse Full time NZ$40,000 - NZ$60,000 per year

    Company Description Ko wai mātou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Service Desk Anlayst

    3 days ago

    New Zealand H2R Consulting Full time

    **Location**: All New Zealand Type: Permanent / Full Time Reference: 694090 H2R Technology is currently on the lookout for multiple Service Desk Analyst to join a well-established Helpdesk Team in a permanent capacity. This organisation has seen a period of internal promotion across the business, and as a result they are looking to hire 3 new stuff...

  • Customer Service Team Member

    1 day ago

    New Plymouth, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Service Desk Technician

    1 week ago

    New Zealand Cornerstone OnDemand, Inc. Full time

    **We're looking for a** **Service Desk Technician - Auckland** We are seeking a talented and enthusiastic Service Desk Technician to join our growing Cornerstone family. You will be primarily be responsible for providing first & second level desktop computer support to our users. You will be working closely with the Corporate Technology Services team to...

  • Service Desk Support Analyst

    2 weeks ago

    Anglesea Street, Council Building, Hamilton , New Zealand Hamilton City Council Full time NZ$79,000 per year

    Company Description The purpose of the Digital Services Unit is to support business units to improve customer service, community outcomes and organisational performance via Digital enablement.But it's not just about technology; it's about people – fostering a culture of problem solving, proactivity, and agility. Job Description He angituutanga: The...

  • Front Desk Staff

    1 day ago

    New Zealand Ei Consulting Group Ltd Full time

    We base in Auckland. We are now looking for multiple experienced front desk staff to join us. This is a full time role with minimum 35 hours per week. **Responsibilities and Accountabilities**: Greets clients and visitors, and responds to all inquiries and requests. **Tasks Include**: - Greeting and welcoming customers, and directing them to the...

  • Front Desk Staff

    1 day ago

    New Zealand Ei Consulting Group Ltd Full time

    We base in New Plymouth. We are now looking for multiple experienced front desk staff to join us. This is a full time role with minimum 35 hours per week. **Responsibilities and Accountabilities**: Greets clients and visitors, and responds to all inquiries and requests. **Tasks Include**: - Greeting and welcoming customers, and directing them to the...

  • Retail Team Member

    3 days ago

    New Plymouth, New Zealand Macpac Full time

    **Retail Team Member Macpac New Plymouth (Taranaki)** Who are we? Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better when you're outside. Today, we are happy when we're helping people push their boundaries. We're a socially conscious business, and we operate in a way...