Service Desk Team Member

4 days ago

Wanganui, New Zealand The Warehouse Full time

**Company Description**
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

This is a busy varied role and a strong match for someone who gets what good customer service looks and feels like.

You will be based in-store at our customer service desk, and your role focuses on helping customers. This could vary from: assisting our customers with their inquiries, right through to processing returns, exchanges, refunds and transfers. Alongside, you will support Loss Prevention with security assistance and help support and supervise the Checkout area as needed.

**This is a permanent part-time position with the following hours of work**:

- Sundays and Mondays: 8am to 4pm

**Qualifications**
Your ability to think and act quickly on your feet, excellent communication skills and team player approach will be key to your success.

Our wish list also includes:

- Previous experience in retail, hospitality or a customer facing role
- Experience with POS systems
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

**Additional Information**
What can we offer you as a TWG team member?
- A team discount card across our brands
- A paid day off on your birthday
- Continuous training and development
- Career progression - a great steppingstone into other internal opportunities
- Wellness and discretionary leave

At TWG, we believe in giving people the opportunity to grow, develop and realise their career ambitions. Keen? Stop reading and start applying This really could be that right next role to accelerate your customer service skills.

  • Service Desk Team Member

    1 week ago

    Manawatu District, Manawatu-Wanganui, New Zealand The Warehouse Full time

    **Company Description** Ko wai mātou - Who we are** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Stockyard Team Members

    7 hours ago

    Wanganui, New Zealand AFFCO Full time

    Company Description For more than a century AFFCO has been supplying quality grass fed meat products to New Zealanders and around the world. AFFCO is 100 percent New Zealand owned and we have 12 plants around New Zealand and proudly export our lamb, beef and allied products to over 80 countries. Come and join us and receive some amazing benefits ranging...

  • Customer Service Team Member

    1 week ago

    Manawatu District, Manawatu-Wanganui, New Zealand Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Trade Specialist

    8 hours ago

    Wanganui, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Front Desk Administrator

    2 weeks ago

    Manawatu District, Manawatu-Wanganui, New Zealand Gonville Health Full time

    Tenei te mihi nui a koe. Gonville Health is a general practice situated in the heart of the Gonville community. Located within the Gonville Centre and sharing the premises with a pharmacy, library/café and community room, we aim to be a hub of wellbeing. Gonville Health is seeking an enthusiastic, customer focused person to work in a front desk /...

  • Shopfloor Team Member

    4 days ago

    Wanganui, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Mitre 10 Taumarunui

    4 days ago

    Wanganui, New Zealand Mitre10 Full time

    Mitre 10 Taumarunui are looking for “Customer Obsessed” superstars to join our service desk and checkout team. This is your opportunity to join New Zealand’s number one home improvement store and be part of this fast growing organization striving for excellence. Put your outstanding customer service skills to work and become a part of our team at...

  • Casual Team Member

    1 week ago

    Manawatu District, Manawatu-Wanganui, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...

  • Casual Team Member

    2 days ago

    Manawatu District, Manawatu-Wanganui, New Zealand The Warehouse Full time

    Company Description Ko wai mātou - Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of...

  • Shopfloor Team Member

    8 hours ago

    Manawatu District, Manawatu-Wanganui, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...