Winter - Snow School Ski Trainer

The Whakapapa whānau are a small but ambitious team, running year-round operations on the northern slopes of Mt Ruapehu. In winter, from June until October, this includes a world-class ski area. In summer, from December until April, this includes our summer sightseeing operation, heroing our iconic Sky Waka gondola. Each year we welcome hundreds of thousands of manuhiri (guests) to Whakapapa, many with life-long connections to the maunga (mountain) and surrounding region, some even third or fourth generation.
- Mō te tūnga | About the role_

If you are a Level 3 Ski Instructor (or international equivalent) we have the opportunity for you. Join our Snow School team as the Ski Trainer supporting our leaders in developing our talented instructors.

As the Ski Trainer, you will bring your level 3 qualifications and extensive experience as a Ski Instructor and Trainer, to take on the responsibility of elevating the expertise and performance standards of all instructors within the Snow School team.

You will be involved in designing and implementing training programs aimed at enhancing teaching techniques, safety protocols, and guest service excellence. Working closely with our Instructors to identify areas for improvement, provide constructive feedback, and deliver training tailored to their individual needs.

You can expect that you will:

- Be an advocate and cheerleader to enhance the standards of our team and ensure an exceptional guest experience.
- Work collaboratively with Instructors through teaching methods which consider the personal capabilities (age, ability to learn) of their guests and incorporate the actual situation on the ski area (weather, snow conditions and terrain), providing guidance and training as required.
- Provide efficient, polite and professional service to all guests.
- Be the source of knowledge to our guests on products and services available at Whakapapa
- Build your leadership skills, and have fun while doing so.

This is a full-time seasonal opportunity (June to October) offering 30 plus rostered hours per week (Monday to Sunday).
- Ngā pūkenga me ngā wheako ōu | Your skills and experience_

As a trainer, you will bring a:

- A minimum of NZSIA / SBINZ Level 3 or equivalent
- Extensive previous experience as a Ski Instructor and preferably training instructors
- Ability to obtain a clear New Zealand Police Vetting check
- Commitment to great guest service
- Ability to build effective teaching and working relationships with a wide range of people
- Respond in a positive and proactive manner to feedback from supervisors/managers
- Maintain an approachable and co-operative persona with co-workers and guests
- A tolerance for uncertain market and weather conditions (particularly the weather conditions)
- A flexible approach to rosters, guest needs and the direction of the organisation
- A positive, fun and happy personality

For more information on the role, check out the Ski Trainer - Snow School Position Description
- Ngā āhuatanga kei a mātou | What we offer_

Gear up for the ultimate work adventure at Whakapapa. Joining Whakapapa unlocks a number of perks:

- A complimentary season pass for skiing and / or snowboarding, and access to day pass discounts for friends and family
- Free beginner and intermediate group lessons. Don't have equipment? You'll receive discounts on that too
- Exclusive food and beverage, and retail discounts, for use in Whakapapa's cafes and store
- Guaranteed base hours for all full-time and part-time staff
- Priority access and discounts to our on-mountain medical centre services

Your Whakapapa whānau experience is not just a job: you will build lifelong memories and experiences in one of the most beautiful and culturally significant places on earth

Remuneration range - $33 to $40 depending on certification and experience.