Senior Investigator

10 hours ago


Auckland City, New Zealand Bunnings Full time

**Join us and experience Bunnings from the other side of the counter**

**What’s in it for you**when you’re part of our**team**:

- Team discount at Bunnings and other Wesfarmers brands including Kmart

- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

- 12 weeks paid parental leave, regardless of gender

- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

**About the role**

As the Senior Investigator - Covert Operations, you will work within our Loss Prevention team to take the lead or delegate on a variety of differing types of investigations as well as provide recommendations on appropriate management controls.

You will work with a variety of stakeholders at varying levels of the business across the end-to-end investigation process. You will investigate and remedy all actual and potential areas of loss and breaches of policy and procedures.

**What's involved**:

- Conduct end-to-end investigations according to business guidelines to an appropriate outcome, including reporting back to stakeholders on completion with outcomes

- Assess and review preliminary investigations undertaken by Loss Prevention Advisors, providing advice and guidance or taking on complex cases

- Guide and mentor key stakeholders in developing and implementing appropriate prevention methodologies, including recommendations from completed investigations

- Identify current and future risks to the business and produce workable solutions to focus on risk reduction and crime prevention

- Coach, mentor and guide the Loss Prevention team as needed across the process

**Who we’re looking for**:
You will be experienced across a similar environment, ideally having dealt heavily with investigations. You may have come from a background within retail, HR or law enforcement and will bring excellent skills in understanding the complexities of loss prevention.

You’ll be highly analytical, able to problem solve and make decisions across appropriate outcomes as well as well adept at interviewing to ensure a thorough investigation is completed.

You’ll be comfortable taking the lead on complex investigations and utilising your knowledge across the legislative landscape, whilst also understanding your obligations within your role.

**You’ll need**:

- Previous experience in a similar role, with strong experience in conducting investigations, preferably within retail or law enforcement

- University Graduate and/or Professional Certificate or equivalent

- Demonstrated proficiency in statement taking, evidence gathering and brief/document preparation

- Ability to lead others, coach, mentor and train other team members on Loss Prevention

- Great communication skills as well as the ability to build relationships with a variety of stakeholders across the business

This role will be predominantly based out of our Support Office location and require travel between store locations across NZ. A vehicle is provided, so a valid driver’s licence is essential.

**Nau mai, haere mai - you’ll be part of a workplace where you’ll feel like you belong.**

**About Us**

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
- Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role._



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