Specialist, Technology Operational Risk

Create impact as a Specialist, Technology Operational Risk
Join the largest general insurance group in Australia and Aotearoa New Zealand. Were a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands
M te Tranga | About the Role
Were looking for a dynamic Technology Operational Risk Specialist who will play a key part in enabling our technology teams to navigate the IAG Risk Management Framework with confidence and ease. Youll contribute to the continuous improvement of technology risk, control, and assurance processes, helping to strengthen our governance and operational resilience.
**Some of the key responsibilities will be**:
- Provide first-line risk support across Technology& Operations in line with Group Risk Management Frameworks, including:

- Risk profiling and assessments
- Managing control issues and risk events
- Overseeing third-party risk governance
- Enhancing reporting and oversight of critical systems
- Engage with Executive-level stakeholders on technology risk management matters
- Provide expert guidance on control design and effectiveness, drawing on industry best practice s and internal standards.
- Support the identification, assessment, and automation of technology controls, including the use of AI
- Leverage internal and external data to deliver forward-looking technology risk insights
- Act as a risk SME on projects, initiatives, remediation, and continuous improvement activities
- Collaborate with Technology& Operations teams, Risk Advisors, and control owners to embed risk awareness and accountability across the organisation while actively supporting the implementation of the Technology& Operations Risk Culture Plan.
- Mentor and uplift the skills of junior team members
- Contribute to future growth planning and support enterprise programs across IAG
- Promote a safe and well environment for all team members

u Pkenga | About You
**To be successful in this role, you will bring**:

- You bring a can do mindset and a friendly, courteous approach to your work, helping to foster a collaborative and supportive team culture.
- Youre confident engaging with stakeholders at all levels, building trust and influencing outcomes through clear communication and credibility.
- You understand the importance of delivering value to internal and external customers, and you consistently put their needs at the heart of your work.
- You take ownership of your responsibilities and are committed to delivering high-quality outcomes that make a real difference.
- You bring passion and drive to your role, inspiring those around you and maintaining momentum even in challenging situations.
- ITIL 4 Foundation Certification
- Cobit Foundation
- Professional certifications such as CISA, CRISC, CISM, or equivalent.

Applications close on Thursday, 30 October 2025 at 23:59 NZT
Please discuss with your current manager before applying.
**Joining IAG youll have access to**:

- Boosted Kiwisaver with 4% employer contribution and life insurance as standard
- Up to 50% off personal insurance, including home and motor insurance
- Annual $500 Health& Wellbeing payment
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- employment type eligibility criteria apply

ABOUT US
IAG is the largest general insurance group in Aotearoa New Zealand and Australia. Were also a tech and research facility, a hub forclimate change experts and a centre of resiliencedesign. We chat over coffee with customers,advocate for them in the corridors of Parliament andback them up in the community when lifes momentshit hardest.
We acknowledge Tngata Whenua in Aotearoa and are committed to growing Mori prosperity and wellbeing in Aotearoa through He Rautaki Mori (IAGs Mori Strategy).We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. Were proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees.We do this because were ready for you.
Learn more aboutwho IAG is here.