Data Collection Specialist

6 days ago

Auckland City, New Zealand Statistics New Zealand Full time

**_Join an organisation contributing to meaningful outcomes, About Aotearoa, for Aotearoa - data that improves lives today and for generations to come._**

**About Us | Ko mātou**

Stats NZ | Tatauranga Aotearoa is a Central Government employer of 1200+ people across Aotearoa. We provide data and statistics to support the decisions of Government, Māori and Iwi organisations, businesses, NGOs, and New Zealanders. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.

**What's in it for you? | Ngā hua ka riro ki a koe**

We encourage you to go to our careers site to learn more about the **Way We Work** at Stats NZ and also check out our benefits. We want working for usto work for you

**Starting salary: $56,812 - $61,837 negotiable + superannuation**

Other benefits of joining Stats NZ include:

- Balance life and work commitments
- Develop and grow your career (coaching, training, study support, secondments)
- Contribute to meaningful work that makes a difference to all people in Aotearoa

**The role | Te tūnga**

This role is fixed term for 9 months and the team will be based in Auckland to help facilitate training and ongoing support; however, these are remote work from home roles, so a private workspace and reliable internet are essential. It is also important that we work at times that suit our survey respondents so this role will include rotational rosters covering evenings and weekends.

This role would suit someone who can bring:

- Experience (2+ years) working in a customer service or similar field.
- Demonstration of their strong customer focus, communication, negotiation and interpersonal skills.
- Digital/technical literacy skills, including capability to pick up new systems quickly.
- Strong written and verbal communication skills, including the ability to vary your approach to suit different audiences.
- Ability to collaborate effectively with other teams, is self-motivated, and willingness to develop new skills
- Flexibility to work evenings and weekends.
- Be able to work remotely, including having strong, reliable internet and a private workspace.

**What you bring | Nōu te rourou**

We are committed to diversity, equity, inclusion and lifting our cultural capability. You don't need to be knowledgeable in all these areas already, but you do need to be on board with learning and have a genuine interest and willingness to grow on this journey with us.

Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

**_ You must have the right to live and work in Aotearoa New Zealand. Background and various pre-employment checks are part of our recruitment process. _**

**Note to Recruitment Agencies**: unsolicited CVs will not be accepted.
- Reference #
- 13828
- Posted on
- 10 Feb 2025
- Closes on
- 17 Feb 2025 12:00
- Location(s)
- Auckland
- Expertise
- Census and Collections Operations, Contact Centre/Customer Service
- Job level(s)
- 1-3 years experience
- Work type(s)
- Fixed term full-time

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