Service Technician

1 week ago

Albany, New Zealand PB Technologies Full time

Albany
Service
Full Time (Permanent)
Description
We are currently looking for a full-time Service Technician to join our friendly team at our retail store in Albany

**Tasks & Responsibilities**:
1) Carry out the service of ICT products, such as workstations, laptops, phones, and tablets, including:

- Installation and configuration software and hardware.
- Repair and replace equipment including terminals, modems, printers, and other peripherals products.

2) Diagnose and resolve software and hardware problems, including:

- Dismantling a laptop or desktop computer for component replacement, storage and RAM upgrades, data recovery, and backup.
- Peripheral devices, such as terminals, printers, switches, and routers.
- Diagnosis of faulty ICT products, especially PCs, laptops, phones, and tablets, solving hardware and software issues.

3) Selecting downloading, installing, and using updated software and programs for developing products:

- Perform regular upgrades to ensure systems remain updated.
- Instructing clients on software and or mobile app use.

**Requirements**:

- Qualification in IT / Electronics / Computer Studies
- Excellent diagnostic and problem-solving skills.
- Technical support to other team members for intractable problems.

Weekends and Public holidays works are expected in a retail environment.
Start Date

March or April

PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.

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