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Mail and Customer Service Officer

2 weeks ago

Christchurch, New Zealand NZ Post Full time

Mail and Customer Service Officer
Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Working between our Cashel Street, Sockburn and Northwood Box Lobby Locations, our Mail and Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

What can we offer you?
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- A safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere

**What we need from you**:

- Be available to work from 6.30am to 12.15pm, with the option to pick up more hours if available
- Full drivers license
- Problem solving skills - can you think on the fly and find the best outcomes?
- Administration and data entry skills

At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.