Clinical Administrator Opthalmology

**Kia hiwa rā**

**Mō te tūnga - About the Role**:
The Canterbury Eye Service at Christchurch Hospital provides acute and elective services at a secondary and tertiary level to the people of Canterbury and Westland and provides tertiary level services to the South Island and quaternary level to people of New Zealand.

Ophthalmology is a rewarding specialty with its mix of patients from the very young to the elderly. We service a large pool of patients and with that comes, high volume clinics supported by a large team of 80 committed staff who enjoy what they do.

The key purpose of the role is to provide administrative co-ordination of the Diabetic Screening programme work to Te Whatu Ora Health NZ Waitaha Canterbury standards (and Ministry of Health targets) in conjunction with the Team Leader, Service Manager, Clinical Director and Designated Diabetic Ophthalmologist

This role is based in Christchurch Hospital and is a permanent part-time working 32 hours per week.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4 steps 1-3. /Profile 4a.

For further information about the administration and clerical pay equity settlement please follow the link below:
In this role, you will be responsible for:

- Carrying out transcription duties and work to Te Whatu Ora Health NZ Waitaha Canterbury standards (and Ministry of Health targets) for booking practices
- Managing referrals for spoke Optometrists
- Ensuring Ministry of Health Guidelines are followed
- Typing and uploading patient referrals and reports
- Coordinating appointments
- Ensuring all information is collated, patient records are complete and managed
- Providing excellent customer service
- Maintaining patient confidentiality and privacy
- Various administration tasks and support in other administrative areas when required

**Ngā pūkenga me ngā wheako - Skills and Experience**:
Your skills will include:
**Essential**:

- Excellent customer service skills - people focused
- Excellent organisational, time management and problem-solving skills
- Ability to achieve high levels of accuracy
- Maintain attention to detail
- Ability to meet deadlines and work unsupervised
- Ability to manage and coordinate a range of different inputs to achieve the agreed outputs
- A team player
- Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrated perceptiveness and a proactive approach in an administrator role.

**Desired**:

- Broad administrative experience in a health-related field
- Awareness of people of differing cultural backgrounds.
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient management system).
- Ophthalmology or Diabetes knowledge would be advantageous
- Previous participation in a national screening service

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai