Partner Manager

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Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We’re looking for a Partner Manager to join our APAC Retail Go-To-Market (GTM) team. You’ll be responsible for developing our existing distribution partnerships to generate new business, retain existing partners, and grow revenue with our largest and most complex partners in the region.

Partner Managers have a deep understanding of our partner’s ambitions, products and technology, as well as an understanding of the wider retail industry.

Reporting to the Director, Retail APAC, you will also be responsible for partner performance, reporting and partner stakeholder management.

What you’ll be doing:

- Contribute to and execute the regional Partnership strategy, including identifying and onboarding new partners into the Partner Programme.
- Manage a portfolio of existing partners, ensuring successful onboarding, relationship development, and increasing referral volume and MRR.
- Collaborate with partners on innovative campaigns that drive high-quality referrals and activations.
- Develop deep, trust-based relationships through clear communication and a strong understanding of each partner’s goals, structure, and pain points.
- Regularly assess partner capabilities, opportunities, and risks to support accurate forecasting and portfolio growth planning.
- Support partners and merchants with product demonstrations and basic troubleshooting when needed.
- Partner with internal stakeholders, especially the sales team, to drive SQLs, MRR, Payments Attach Rate, and champion partner needs within Lightspeed.
- Stay informed on industry trends and represent Lightspeed at relevant events and through occasional outbound prospecting.

What you need to bring:

- Prior experience in partnerships / channel / account management and/or customer success experience; Software sales experience preferred
- A high degree of initiative, a strong sense of ownership and desire to work autonomously
- Strong B2B relationship building skills
- Excellent oral and written communication skills and group presentation skills
- Ability to train, motivate, and foster relationships with potential partners
- Ability to develop comprehensive reseller growth strategies

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try

Be a changemaker

You’ll enjoy:

- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.
- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Work remotely from anywhere in the world for up to 60 days per year
- Flexible working policy
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Free LinkedIn Learning license
- Paid Volunteer day
- Subsidised public transportation to cover up to 75% of your commuting costs
- Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office
- Exciting events hosted regularly by our Auckland Culture Club
- Secure, full-time parking facilities
- Newly renovated office space located in Newmarket (Auckland)
- Dog friendly environment

Do you need additional support during an interview?

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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