Marketing Automation Lead
2 weeks ago
Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. - He Waka Eke Noa | Creating Great Together This is an opportunity for you to join our Data, Analytics & Strategy Domain as a Marketing Automation Lead. The Customer Engagement unit leads data-driven customer engagement orchestrated across channels. It comprises several specialist teams who work alongside other units of BNZ to design and advance the customer experience. - Here at BNZ we embrace flexible working, have a strong focus on career development and progression, as well as a range of great benefits, including 6 weeks annual leave This is a fantastic opportunity for those who are excited by big challenges and delivering brilliant outcomes for customers. - Mō te Tūranga | About the Role - We sat down with our Head of Customer Engagement Channels, who let us know the following about the role: - What is the team culture and environment like? - The team is supportive and open, working collaboratively to create an environment where we can continually develop. The diversity of the team allows us to bring our own experiences and strengths together to ensure we are consistently highly performing. - What are 5 day to day tasks the person in this role will complete?- Build, test and deploy customer communication in BNZ’s marketing automation / channel platforms (e.g. Marketo, Atomic)- Supporting the development and delivery of Next Best Conversation and campaign briefs alongside colleagues.- Undertake Next Best Conversation and campaign testing- - Look for opportunities to improve the efficiency and/or effectiveness of campaign delivery, and reduce risk - What is the most exciting thing about this opportunity? - You will be part of building a world leading capability for customer engagement - What is your favourite thing about working for BNZ? - The people - they are smart, passionate, and collaborative. The work we do is really interesting - it spans the whole business - and the space we’re in transforming the way we engage with our customers. There is always something new to learn. - What attributes will this person display in order to be successful in this role?- A proactive approach with amazing attention to detail- Great at building positive stakeholder relationships.- Interested in marketing automation technology & campaigns- Passionate about creating great customer experiences- Able to manage multiple activities and priorities - Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand Applications will close 11:59pm Tuesday the 14th of October. - Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”_ Closing Date: 14 October 2025
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