Board Liaison Officer

Full time, permanent position
- Monday to Friday
- Located at Auckland Prison

'Kotahi anō te kaupapa, ko te oranga o te iwi' - ‘There is only one purpose to our work: the wellness and wellbeing of our people.
Do you want to put your skills to great use and join an organisation that makes a real difference to your community?
Then this could be just the opportunity you are looking for
We are looking for a Board Liaison Officer to join our Case Management team based at Auckland Prison, on a full-time, permanent basis.
Mō te tūnga | About the role
As the main conduit between our Corrections Services' teams and the New Zealand Parole Board, the role of Board Liaison Officer is vital in ensuring the smooth and efficient operations of the parole review process for Offenders in our management. You will thrive in a role where strong working relationships and exceptional customer service are the foundations for success. Proactive in nature, you will be quick to identify and resolve issues whilst communicating effectively with a broad range of internal and external stakeholders to ensure timelines are never compromised.
From the monitoring of review hearing schedules and updating of records to the collation of information and booking of appropriate facilities, your skills will be put to the test.
Reporting to the Principal Case Manager this position will be responsible for liaising with NZ Parole Board in the administration of Parole Board hearings.
In addition to these duties, you will also be required to undertake a wide range of additional administrative tasks to help support the overall Administration Support structure.
Skills & Experience | Ngā pūkenga me ngā wheako
We are looking for someone who can represent our organisation with pride and professionalism with the following skills:

- Have proficient computer skills and experience using Microsoft Word, Excel and Outlook
- Demonstrate a high level of proficiency in administration and database systems, with the ability to learn new systems and processes quickly
- Be meticulous in the recording and maintaining of information
- Fantastic time management skills and the ability to prioritise in a changing environment
- Have exceptional communication skills - both written and verbal
- Possess very high levels of integrity and professionalism, and be able to work in an environment where maintaining privacy is paramount
- Be able to work autonomously and in a team environment with the ability to develop, foster and maintain positive working relationships within a diverse environment of different cultures, religion and gender identities

If you believe you have these skills and can hit the ground running, we would love to hear from you
You will need a full New Zealand Driver Licence for this role.
The salary range for this role is $49,000 - $57,000 and progression is dependent of required competency levels. The work profile for this position is Monday - Friday, working 40 hours a week.
Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.
Mō mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.
To apply, please submit a tailored CV and a cover letter (PDF) describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.