Sales Engineer

_Note: Partly is headquartered in Christchurch but has employees across NZ, AU and UK. This role is based in Christchurch. If you're needing to relocate, Partly would cover those costs._
**Our story**
Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. Founded by ex-Rocket Lab engineers, we utilise bleeding-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Blackbird Ventures (Canva, CultureAmp etc.) led both our Pre-Seed and Seed rounds, alongside I2BF (NYC), Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

**This role**
The Sales Engineer will play an essential role in assisting with the selling of technical platforms and systems. The responsibilities include maintaining extensive knowledge of Partly's software, data, and systems and assisting to close sales where technical expertise may be required to fit the client's needs.

To be successful as a Sales Engineer, you should possess an in-depth knowledge of the industry challenges, the latest industry trends, and our company's technical products and services. You should be able to relate this knowledge in a way that is understandable to non-technical customers. You'll communicate with clients across the globe, and work cross-functionally with our Sales, Onboarding, Product & Engineering teams.

**What will you do**
- **Collaborate with Sales **to understand customer requirements and provide sales support
- **Provide technical presentations **and demonstrate how a Partly will meet the clients' needs
- **Provide pre-sales technical assistance **and product education
- **Identify areas for improvement **and communicate these issues as well as possible solutions to other teams and management
- **Train other members of the sales team** on the technical aspects of the company's products and services

**Your skills**
- **Experience with auto parts** e.g. parts interpreter, counter sales, e-commerce, etc.
- **Background in software development** or a related field
- Driven by **hitting targets and delighting customers**:

- Very **strong verbal communicator** and ability to build rapport

**Benefits**
- **Competitive base salary plus equity**. Even though we're a small startup, we offer competitive salaries and great equity.
- **Parental leave and flexible return to work**. After returning to work, primary carers can work 4-day weeks for 100% of their pay for the first twelve weeks. For secondary carers, we offer 10 days of leave at full pay.
- **Flexible working hours**. We're office-first, but are flexible with hours and working from home when you need to.
- **A brand new architecturally designed office in Christchurch CBD**. With free snacks, drinks on tap, two different coffee machines, social areas, and one of the best cafes in Christchurch 50m away.
- **Monthly team lunches **to celebrate our wins and enjoy each other's company outside the office.
- **Ergonomic workspace**. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles.