Underwriting Assistant
3 days ago
Flexible work environment with a focus on work/life balance- Join a dynamic and forward-thinking business- Let’s work together to achieve shared success
About DUAL
DUAL New Zealand is a specialty lines underwriting agency focused on providing innovative insurance solutions in Liability, Cyber, Property, Motor and Speciality insurances. We’re a company committed to having fun at work while getting the job done. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events.
About the Role
- Flexible work environment with a focus on work/life balance
- Join a dynamic and forward-thinking business
- Let’s work together to achieve shared success
About the Role
We’re looking for a motivated Underwriting Assistant to join our Webrater team in Auckland to provide administrative support and assist with the day-to-day underwriting processes.
This role will see responsibility for:
- Triage/Filing/Workflow organisation of the DUAL Shared Mailbox
- Processing outstanding SME business to ensure all business is up to date
- Assisting with back dated filing to internal systems to ensure that all files are up to date
- Issuing timely and accurate policy documentation and liaising with Brokers if closings are incorrect
- Ensuring Mid-term adjustments, Endorsements, Renewals and New Business closings from the broker match terms given by the Underwriter prior to processing
- Developing working relationships with broker administration staff and Underwriters
- Clearing Pending Cash report in timely manner and report to Manager on outstanding items
- Coverage of DUAL’s main phone line as required
- Assisting Underwriters with administration tasks or other ad hoc duties as required
About You
As a strong communicator with a passion for customer service you will be confident in providing quality service to DUAL’s clients in a timely manner. With a background in insurance or administration you will also demonstrate a strong attention to detail and excellent organisational skills. Experience using an eGlobal system is preferred but not essential.
About You
A self-starter with great communication and organizational skills and a minimum of three (3) years liability insurance experience with demonstrated knowledge of client industries and businesses as well as market knowledge of risk, good interpersonal skills and a passion for excellent customer service and building relationships. Enjoys working in a close-knit team and highly collaborative environment, has the ability to make decisions, a drive to grow business through team success and a hunger for personal development.
Salary and Benefits
How to Apply
Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.
Find out more
To find out more about DUAL New Zealand including who we are, what we’re up to and what we’re about, head to the DUAL New Zealand
website
or visit us on our
LinkedIn
page.
EEO Statement
Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.
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