Service Reliability Engineer

Calling Senior System Engineers and Senior System Administrators
- Wellington based role in a high impact team
- Contribute to the running of the New Zealand power system; monitoring, supporting, maintaining, and enhancing our IT systems._

Transpower is New Zealand's National Grid operator. We take a whole-of-industry view of the electricity sector and operate the system on behalf of New Zealand.

Our strategy, Transmission Tomorrow, shows how we're working to deliver the renewable, electrified, low-carbon economy set out in Whakamana I Te Mauri Hiko - Empowering our Energy Future.

**About the team**
- Applications acquisition or development
- Applications life-cycle management
- Problem resolution
- Additions and enhancements

Application Services works under guidance of Strategy and Architecture to deliver products in accordance with enterprise standards. The IT systems built and operated by the Application Services team are a key part of the on-going planning, maintenance, management, and real-time operations of the national electricity grid infrastructure and the electricity market.

The team is collaborative, and results focused with a varied and full programme of work, with many interesting and key projects.

**About the opportunity**

By seamlessly managing the operations of systems through automation, you'll contribute to improving the operational design aspects leading to reliable and resilient systems. A key focus for this role will be in-depth problem solving and break fix work, and you'll be the escalation point for the team by providing expertise in the hardware and software stack.

Operating within a DevOps environment, you'll get to work across Windows and Linux environments, Oracle and Microsoft SQL databases, along with technologies such as Containerisation platforms, Enterprise Service Bus/ API management/ integration, Elasticsearch, and Atlassian tools.

**About you**

As an experienced Service or Site Reliability Engineer, you're passionate about engaging regularly with both your team and the business to ensure strong cohesion and collaboration.

You have an Infrastructure and software-development background and are comfortable with coding, using the appropriate tools for the job, and are always thinking about the future (at scale) when designing solutions.

**What we're looking for**:

- 3 - 5 years of experience in software development
- 3 - 5 years of experience in system administration / operations support
- Ability to navigate complex environments while operating successfully at volume and scale
- A continuous improvement mindset to ensure system reliability / resilience and the delivery of stable releases
- Effective engagement with business representatives when managing specific incidents or problems
- Demonstrable experience with underlying technologies, including:

- Virtual server infrastructure
- Citrix infrastructure
- Network infrastructure
- Firewall and security infrastructure
- Authentication and user access controls
- Experience developing multiple systems at enterprise scale using different languages (Java,.NET, etc.)

A bachelor's degree in Programming / Systems or Computer Science or other related field is desirable but not essential.

**Why you should join us**

Aotearoa is powered by the people who work here. Every home, every marae, every electric vehicle, every hospital relies on the electricity we manage and deliver. This is your opportunity to join us on a mission that affects all New Zealanders, every day and long into the future.

**Next Steps**

If you're ready to join a fun, collaborative, and results focused team who enjoy a varied and full programme of work, including many interesting and challenging projects with numerous opportunities to learn, we'd love to hear from you.

NB: Existing New Zealand work eligibility is required, and priority will be given to applicants currently in New Zealand.

**Job Details**:

- Position Description
Service Reliability Engineer_PD July 2024.pdf- Reference #
31522- Posted on
14 Aug 2024- Closes on
28 Aug 2024 23:55- Location(s)
Wellington- Expertise
Information Services & Technology (IST)- Job level(s)
Experienced- Work type(s)
Permanent Full Time