Field Services Officer

19 hours ago

Napier, New Zealand Wilson Group Full time

Field Services Officer- **Date**:16 Dec 2025- **Location**:Napier, Hawke's Bay, NZ- **Custom Field 1**:First Security Guards Services LtdField Services Officer - Napier
Kia haumaru ai taatou katoa
We're FIRST Security, one of New Zealand's market leaders in security.
As an EMS (Electronic Monitoring Service) Field Officer at FIRST Security, you will be responsible for ensuring electronic monitoring equipment is correctly installed and working properly on people in the Community serving a non-custodial sentence, you will attend to locations such as courts, prisons, and residential homes, as required to conduct these installs or call outs.

You will be our first point of contact for any equipment failure, alert activations and you will liaise with our field support team to ensure issues are attended to and fixed quickly.

**About the role**:

- Rotating roster
- Starting rate of $23.50 per hour
- Pay rate of $28.95 per hour when fully trained in EMS.
- Hours of work - 24/7 rotating roster
- Full and ongoing Training provided
- A supportive Team environment

You will be required to assist in other business sector if required.
**What we need you to have**:

- ‘Can do' attitude
- Excellent people and listening skills with the ability to build relationships
- Effective written and verbal communication skills
- Ability to think on your feet quickly in challenging environments
- Physical fitness and the ability to handle stress and pressure
- A current full NZ Driver's Licence
- Ability to pass a Ministry of Justice Criminal Convictions check
- A current Certificate of Approval (COA) or the ability to obtain one

**Further benefits**:

- Full access to First Security's ‘Perks' program with extensive discounts across a wide range of retailers, petrol and grocery.
- Strong company focus on training and development - How can we help you grow?
- Ongoing support, Welfare checks and a positive culture on Health and Safety to ensure you and your team go home to your Whanau.
- Full Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family.

Click on the APPLY button now
Applicants for this position should have NZ residency or a valid NZ work visa.

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