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Night Auditor

2 weeks ago

Wellington City, New Zealand SOFITEL Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
**We are seeking a dedicated and detail-oriented Night Auditor to join our team. In this pivotal role, you will be responsible for overseeing the nightly operations of the hotel, managing guest accounts, and providing exceptional service to guests throughout the night.**

**Sofitel Wellington is a luxurious oasis in the heart of the vibrant city, where sophistication meets exceptional service. As a night auditor at our renowned establishment, you will play a crucial role in ensuring the smooth operation and impeccable service that our guests have come to expect.**
- Conduct night audit procedures, ensuring accuracy and completeness of guest accounts and financial transactions.
- Verify and balance all departments' daily revenue, ensuring accuracy and adherence to hotel policies.
- Prepare reports summarizing the hotel's financial activities for the day.
- Address guest inquiries and requests during the night shift, providing courteous and efficient service.
- Check-in late-arriving guests and assist with the check-out process for early departures.
- Monitor security systems, ensuring the safety and well-being of guests and the property.
- Coordinate with other departments to address any issues or concerns that arise during the night.
- Maintain a professional and hospitable demeanor when interacting with guests and team members.

**Qualifications**:

- Previous experience in night audit or front office operations preferred.
- Strong numerical and analytical skills to accurately balance accounts and perform financial calculations.
- Excellent attention to detail, with the ability to identify discrepancies and resolve issues.
- Outstanding communication skills to effectively interact with guests and colleagues.
- Ability to work independently and efficiently during night shifts.
- Flexibility to adapt to changing situations and handle emergencies when necessary.

Additional Information
**What's in it for you?**
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn
- Work Your Way - Flexibility to ensure a work life balance
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift & parking onsite
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program

**_ Our commitment to Diversity & Inclusion:_**

**We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.