Mana Whānau Team Lead

2 days ago

Whakatane, New Zealand PeopleHQ Full time

**Supportive and modern working environment**:

- ** Leading Kawerau organisation making a difference in the community**:

- ** Work with a team who put Kaupapa Māori at the forefront of practice**

**About Us**
Established in 1996, Tūwharetoa ki Kawerau Hauora provides top-notch health, education, and social services to all residents within the rohe of Tūwharetoa ki Kawerau and the Eastern Bay of Plenty.

**He aha te tūnga | About the role**:
The role of the Team Lead Mana Whānau is to provide leadership support across their respective kaimahi delivering contractual services in the Whānau Ora, NVP, EARS, Whānau Resilience and Intensive Whānau roles.

The Team Lead will provide clear team leadership, direction, and support kaimahi to establish a culture of service delivery excellence which aligns to best practice and research and enhances team performance and a positive working atmosphere.

The Team Lead works closely with the Service Delivery Manager - Social & Education Services and is actively involved in the recruitment, training and induction of new kaimahi.

In conjunction with managing the Mana Whānau team, the Team Lead may carry a contractual caseload.

**Key Responsibilities of the role include**:

- Demonstrating a sound understanding of team performance and objectives.
- Meeting all service delivery requirements of the programmes meet compliance
- Reporting requirements are met, oversight of reporting and completion responsible to the Service Delivery Manager
- Engage in HR process requirements
- Foster growth and development of Kaimahi
- Manage and mitigate all clinical and kaupapa risks
- Review assessments and caseloads
- Oversee and engage in cultural supervision
- Foster strong networks with hapū, iwi, rangatahi groups, kura kaupapa Māori, health, and external agencies
- Work collaboratively with colleagues, local employers, agencies and community providers
- Complete reporting requirements efficiently
- Bachelor of Social Work, Registered Social Worker
- Case management experience
- Previous experience working in a diverse organisation in a similar role
- Strong understanding of TKKH and the Eastern Bay of Plenty communities
- Current valid full drivers licence
- Excellent negotiation and advocacy skills
- Strong relationship and network management skills
- Organisational skills
- Proficiency in Microsoft Office
- Appreciation of Te Reo Māori and understanding of tikanga Māori

You will be professional, trustworthy, confidential, and a team player. Having strong leadership and vision and respect for diverse backgrounds, cultures and individual values are essential qualities too.

**Why Tūwharetoa ki Kawerau Hauora?**
With a vision of Ko te noho ōranga o te whānau, o te tinana, o te hinengaro, o te wairua, e tau ai te mauri mō ngā tāngata katoa. Whānau wellbeing is the unity of body mind and spirt the life force for all people and drives what they do.

**RECRUITMENT INFORMATION**

**_Confidentiality assured._

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