Voice & Collaboration Engineer

**General information**: - Location - Auckland - Expertise - Technology - Job Level - Experienced - Employment Type - Permanent full-time - Close Date - 30-Jul-2025 - Ref # - 61188 **Description & Requirements**: **Spark NZ** We have a fantastic opportunity for an experienced AV professional to join Spark in a full-time, permanent role. We're looking for someone who has hands-on knowledge of Microsoft Teams Meeting Rooms and live event support, and who is passionate about delivering smooth, high-quality collaboration experiences. This role plays a key part in supporting and maintaining our Meeting Room equipment and assisting with the setup and execution of Teams Live events. You'll work closely with internal teams to ensure everything runs seamlessly across our meeting and event environments. **What you’ll be doing**: - Providing onsite support for Microsoft Teams Meeting Room systems - Preparing, testing, and assisting with Teams Live events and other internal engagements - Troubleshooting AV issues and delivering timely resolutions - Maintaining documentation and standard operating procedures for AV environments - Collaborating with wider technical teams to improve systems and workflows - Contributing to internal IT support and technology improvement initiatives **About you**: You're an experienced AV technician or specialist who takes pride in delivering reliable, user-friendly meeting experiences. You enjoy working with modern collaboration tools, solving problems on the fly, and being part of a team that keeps things running smoothly. Ideally, you bring: - Proven experience supporting AV systems in a corporate or enterprise environment - Hands-on knowledge of Microsoft Teams Rooms, Microsoft 365, and AV infrastructure - Strong troubleshooting and communication skills - Familiarity with event support, including virtual and hybrid setups If you're a confident AV professional who thrives in a dynamic, fast-moving environment, we’d love to hear from you. - As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses. - We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand. **Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai** - At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability. **Sustainability: Toitū** - Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion. **Benefits: Awhina** - Our people matter and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including: - **Wellbeing** - Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme. - **Hybrid ways of working** - for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible. - **Leave** - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support and study leave. - **Spark Credit** - we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products. - **Spark Share scheme** - periodically we offer the opportunity to buy into our share scheme. - **Career development** - access to an internal marketplace that connects employees with experiential, on the job learning across Spark. - Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining). You must also be able to work from Auckland and hold a Full New Zealand drivers license.