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Solutions Architect

2 weeks ago

Auckland City, New Zealand Dicker Data Full time

An exciting opportunity exists for a Solutions Architect working within the Dell Hardware team at Dicker Data,

The Solutions Architect will understand the customer's or reseller's business objectives, requirements, and challenges, and add value by designing and promoting Dell ISG solutions. This involves being part of a team responsible for expanding new business across the product range, and you will ensure resellers are enabled with the appropriate skills and tools to drive Dell ISG business growth.

You will be a technically minded, driven, skilled, and talented individual, this is an outbound role with an expectation you will have scheduled meetings and visits every week driving and facilitating business.

General Responsibilities
- Act as a point of contact for enquiries and provide quotations and/or information as required in a timely fashion
- Attendance at team meetings, sharing information relating to partners, and their opportunities
- Building sales capabilities and supporting partners with solutions to meet customer needs.
- Acquire and maintain relevant Certifications as deemed necessary by the Dell Business Unit Manager
- Develop strong product and solutions knowledge of all technologies within the Dell Portfolio
- Update and detail the DD quoting tool, providing win probability and close months for quotes
- Assist partners in using tools and reporting to build profitable offers and drive strategic opportunities to help Dicker Data revenue grow.

To be successful, you will have/be
- A team player with proven customer service and Technical skills.
- Industry experience would be advantageous
- Excellent verbal and written communication skills.
- Ability to effectively prioritise work, to meet company and customer expectations
- A problem solver with high attention to detail and the ability to work under pressure.
- Excellent verbal communication and interpersonal skills. This includes an ability to communicate and liaise with all levels of customer and supplier contacts
- Detailed knowledge of the relevant market
- High level of initiative and enthusiasm

Don't miss this opportunity to become a vital member of our innovative, passionate, and growing team